Storage Facility Customer Service Specialist

7 days ago


Kent, Washington, United States West Coast Self-Storage Full time
Job Opportunity

West Coast Self-Storage Group is seeking a highly motivated and customer-focused individual to join our team as a Float - Customer Service Associate/Assistant Property Manager.

Key Responsibilities:

  • Provide exceptional customer service, including assessing customers' storage needs and guiding them through the leasing process.
  • Meet retail sales and occupancy objectives, ensuring the success of our storage facilities.
  • Manage cash drawers, petty cash, and general office tasks, maintaining a high level of accuracy and attention to detail.
  • Maintain the cleanliness and operational standards of our properties, including cleaning vacated units, sweeping, mopping, and changing light bulbs.
  • Perform other duties as assigned by leadership, contributing to the overall success of the company.

Requirements:

  • Valid driver's license and reliable transportation.
  • Previous experience in retail sales, cash management, and customer service.
  • Ability to work independently, self-manage, and meet team and company objectives.
  • Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook).
  • Ability to work weekends and some holidays.

What We Offer:

  • $18.50/hour plus monthly and quarterly bonus potential.
  • Mileage reimbursement.
  • Phone stipend.
  • Medical, dental, vision insurance.
  • Flexible Spending Account (FSA).
  • $10,000 Employer Sponsored Life Insurance.
  • Paid sick and vacation time.
  • 401(k)/Roth with matching funds.
  • Annual profit sharing.
  • Employee discount.
  • Referral program.
  • On-the-job training.
  • Promotion opportunities.

About Us:

West Coast Self-Storage Group is a fast-growing company that values thinkers, problem-solvers, and independent-minded individuals who get satisfaction from helping others. We offer a dynamic work environment where you can grow and develop your career.



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