Client Success Manager
2 weeks ago
Highwire stands at the forefront of innovation for contractors and capital project stakeholders, driving significant advancements in the sector. We are on the lookout for exceptional talent to enhance our team during this pivotal growth period.
We are currently in search of a seasoned professional to take on the role of Client Success Manager. In this position, your primary focus will be to deliver outstanding service and strategic insights to our growing portfolio of clients.
Your Objectives:- Elevate Safety Standards: Leverage your knowledge to guide clients on safety protocols that will enhance their operations, transforming them into passionate supporters of Highwire.
- Facilitate Product Education: Skillfully set up accounts and provide continuous product education to guarantee a smooth experience for our clients.
- Streamline Operations: Create innovative workflows to assist clients in effectively incorporating Highwire into their business practices.
- Develop Strategic Initiatives: Partner with Account Executives to bolster client growth strategies.
- Safety Specialist: Proven experience in managing site safety for capital projects.
- Inquisitive: Keen to explore new technologies and understand client operations.
- Responsive: Quick to address client inquiries and resolve issues.
- Advisory: Capable of providing strategic counsel to enhance client success.
- Organized & Detail-Oriented: Exceptional multitasker with a thorough approach.
- Professional Communicator: Strong communicator with a keen eye for detail.
If you are passionate about technology in the construction sector and aspire to make a meaningful difference, this opportunity is tailored for you. Join Highwire and contribute to the evolution of construction safety and excellence.
Compensation Range: $120,000—$140,000 USD
Perks:- Comprehensive Medical, Dental, & Vision Coverage
- 401k Plan with 3% Company Contribution
- Parental Leave Benefits
- Flexible Paid Time Off
- Mentorship Opportunities
About Highwire:
Highwire is the Contractor Success Platform trusted by leading organizations globally. With our headquarters in Burlington, Massachusetts, we are committed to empowering contractors and subcontractors to deliver exceptional results on schedule and within budget. Join us in transforming the industry.
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