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Customer Service Representative

2 months ago

Toledo, Ohio, United States David's Bridal Full time

Customer Service Representative - Alterations Specialist

Location: Ohio - Toledo Area

Industry: Retail - Alterations

Welcome to David's Bridal, where we are committed to helping our clients realize their dreams, whether it's selecting the ideal wedding gown or embarking on a fulfilling career.

As we aim to enhance our Alterations division, we are in search of motivated Customer Service Representatives who can contribute to our growth. Our perfect candidates are proactive individuals with a positive demeanor, outstanding communication abilities, and the capacity to excel in a dynamic environment.

If you have a passion for assisting customers in preparing for life's most memorable occasions and wish to join a vibrant team, we encourage you to consider a future with David's Bridal.

Key Responsibilities of the Alterations Customer Service Representative:

  • Deliver exceptional service to David's Bridal clientele
  • Support customers with scheduling and inquiries
  • Promote and clarify alterations services
  • Ensure the store is clean and well-organized
  • Accurately process transactions

Qualifications:

  • High school diploma or equivalent
  • 1-2 years of experience in retail
  • Previous sewing experience is a plus
  • Familiarity with point-of-sale systems

Benefits:

  • Professional working environment
  • Generous employee discount
  • Vision care options
  • 401K retirement plan
  • Pet insurance
  • Discounts on identity theft protection

At David's Bridal, we recognize that Diversity, Equity, and Inclusion are vital to our culture. We strive to cultivate a workforce that reflects the diversity of our customers and values differences.

Join us in crafting unforgettable experiences for our clients and become part of something extraordinary at David's Bridal.