Customer Service Representative
3 days ago
We are seeking a highly skilled and motivated Customer Support Representative to join our team at Software Galaxy Systems, LLC (SGS). As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer service and support to our clients.
As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to their needs and concerns. You will work closely with internal partners to ensure seamless communication and collaboration, and will be responsible for developing and maintaining strong relationships with our customers.
This is an excellent opportunity for a motivated and customer-focused individual to join a dynamic and growing company. If you are passionate about delivering exceptional customer service and have a strong desire to make a positive impact, we encourage you to apply for this exciting role.
Key Responsibilities- Provide exceptional customer service and support to clients through various communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with internal partners to ensure seamless communication and collaboration
- Develop and maintain strong relationships with customers to ensure their continued satisfaction and loyalty
- Identify and implement opportunities to improve customer satisfaction and loyalty
- High school degree or equivalent required; associate's or bachelor's degree preferred
- Previous customer service experience, preferably in a fast-paced environment
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
- Ability to multitask and prioritize tasks in a dynamic environment
- Fluency in Microsoft Office applications, including Word, Excel, and Outlook
- A dynamic and growing company with a strong commitment to customer service
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and supportive work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong desire to make a positive impact, we encourage you to apply for this exciting role.
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