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Customer Service Liaison

1 month ago

Evansville, Indiana, United States Dayton Freight Full time

At Dayton Freight, we're seeking a skilled Freight Support Specialist to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, addressing their inquiries and concerns in a timely and professional manner. Your duties will include:

Key Responsibilities:

  • Responding to customer inquiries via phone, email, or in-person
  • Providing accurate and timely information on freight rates, schedules, and services
  • Assisting with freight pickup requests, hot shipments, and shipment tracing
  • Coordinating with customers to schedule appointments and special requests

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong knowledge of freight operations and logistics

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package