Customer Service Representative

4 weeks ago


Evansville, Indiana, United States German American Bancorp Full time

Job Title: 1674 PT Customer Service Specialist

Overview: As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs. This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.

Key Responsibilities:

  • Client Interaction: Work face-to-face with clients in the branch location, managing cash drawers, assisting clients and team members, and identifying opportunities to better serve the customer.
  • Transaction Processing: Verify account information, perform loan and deposit transactions, and guide clients through the process.

Requirements:

  • Confidentiality: Maintain confidentiality and handle sensitive information with discretion.
  • Communication: Listen closely to understand client needs and identify opportunities to provide exceptional service.

Bonus Points:

  • Bilingual/Multilingual: Proficiency in multiple languages is a plus.
  • Customer Service Experience: Previous experience in customer-facing roles is highly valued.
  • Cash-Handling Experience: Familiarity with cash handling and management is essential.

What We Offer:

  • Paid Time Off: Enjoy a generous paid time off policy.
  • Education Assistance: Take advantage of our education assistance program.
  • Paid Family Bonding Leave: Enjoy paid family bonding leave.
  • Life Event Coverage: Receive coverage for life events.
  • Service Awards: Recognize and reward your hard work and dedication.
  • Financial Benefits: Enjoy a range of financial benefits, including 401(k) match, stock purchase plan, loan discounts, and more.
  • National and Local Discounts: Take advantage of national and local discounts on everything from computers and vacations to phones and retail shopping.
  • Free Checking Account: Enjoy a free checking account, checks, and discounted bank services.


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