Patient Service Representative

5 days ago


Quincy, Massachusetts, United States IASIS Healthcare Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at IASIS Healthcare. As a Patient Service Specialist, you will play a critical role in ensuring the smooth day-to-day operations of our medical practice.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage patient schedules, including appointment bookings, cancellations, and rescheduling.
  • Process patient registration, including verifying demographic and insurance information.
  • Collect patient co-pays and prior balances, ensuring accurate and timely payment processing.
  • Perform pre-visit planning, including running insurance eligibility and obtaining prior authorizations as needed.
  • Collaborate with healthcare providers to ensure seamless patient care and communication.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies.
  • Perform other administrative tasks as required to support the efficient operation of the medical practice.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of experience in a medical office or administrative setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in electronic medical records (EMR) systems and Microsoft Office applications.
What We Offer

As a Patient Service Specialist at IASIS Healthcare, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated healthcare professionals. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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