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Operations Coordinator

1 month ago

Phoenix, Arizona, United States Penske Truck Leasing Full time
Job Summary

The Operations Coordinator will play a critical role in supporting the branch's operational efficiency, effectiveness, and customer satisfaction. This position will provide exceptional customer service and communication to internal and external customers, while also supporting the branch financial manager in achieving performance and profitability goals.

Key Responsibilities:
  • Financial Operations: Oversight of accounts receivable process, maintenance of local collection contacts, and establishment of related processes to support customer service and branch profitability.
  • Fleet Operations: Completion of Fleet Service activities, tracking and coordination of asset outside services, and partnership with Fleet Services to support licensing, permitting, and other fleet operations.
  • Process Analytics: Performance of process analyses and reviews, investigation and recommendation of solutions to issues posing a risk to profitability, and use of systems or reports to understand operational dynamics for problem solving and process improvement.
Qualifications:
  • High school diploma or equivalent required, degree preferred.
  • Interpersonal and relationship building skills with an ability to collaborate with branch team members.
  • Competent written and verbal communication skills.
  • 2 years+ experience in customer service financial administrative experience requirement.
  • Agile and quick learner, enjoys collaborative projects and continuous education.
  • Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
About Penske:

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.