Direct Operations Case Coordinator

1 week ago


Phoenix, Arizona, United States ICF International Inc Full time
Job Summary

ICF International Inc is seeking a highly skilled Direct Operations Case Coordinator to lead a team of Case Coordinators in supporting the release and/or transfer of unaccompanied children in Office of Refugee Resettlement (ORR) custody.

The successful candidate will have a strong understanding of child welfare best practices and the ability to maintain positive relationships with clients and colleagues. Bilingual in English and Spanish, the Direct Operations Case Coordinator will work closely with care provider and ORR staff to ensure the safe and timely release of unaccompanied children.

Key Responsibilities
  • Lead a team of Case Coordinators in providing child welfare-based recommendations for unaccompanied children in ORR custody.
  • Collaborate with care provider and ORR staff to ensure the safe and timely release of unaccompanied children.
  • Provide guidance and technical assistance related to Case Coordinator duties and ensure all related tasks are completed efficiently and in compliance with program policies and procedures.
  • Conduct regular site visits at provider sites as part of Case Coordinator oversight.
  • Service as the primary point of contact for government and care provider staff at care provider sites in geographic area of assignment.
Requirements
  • Master's degree in social work or a social science related discipline and 5+ years of demonstrated post-graduate child welfare, case management, social service, and/or mental health professional experience.
  • Bilingual in English and Spanish.
  • Tier 2 Security Clearance or the ability to secure such clearance.


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