Spanish-Speaking Customer Support Specialist

1 week ago


Oklahoma City Oklahoma, United States Teleflora Full time
Job Overview

The Spanish-Speaking Customer Support Specialist will manage customer service inquiries from our network of florists, addressing both billing inquiries and confirming floral orders for their establishments. This role is essential in demonstrating Teleflora's dedication to exceptional customer service.

Key Responsibilities

You will provide assistance to our florists regarding their inquiries, requests, product acquisitions, and any issues they may encounter.

Incoming calls may encompass, but are not limited to:

  • Floral Orders
  • Product Purchases
  • Directory Modifications
  • Credit Card Product and Equipment Orders
  • Credit Card Equipment Support
  • Monthly Customer Statements
  • Web Hosting Services

Additional responsibilities may be assigned as necessary.



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