Bilingual Spanish Customer Service Representative

4 weeks ago

Oklahoma City, United States Teleflora Full time
Job DescriptionJob DescriptionCompany Description

 Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We’ve been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we’ve become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet

Teleflora is looking for enthusiastic bilingual candidates, who are fluent in Spanish and English, to act as the frontline contact by answering all Florists calls. Customer Service is the one stop shop for our florists. The Customer Service Representative processes all customer requests. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.. 

You'll have the option of working a hybrid work schedule of Monday-Wednesday in the office, and Thursday-Friday from home Working remotely is a voluntary benefit and ability to work in office on Thursday and Friday is available. This role is located in Oklahoma City, Oklahoma,

Job Description

The Bilingual Spanish Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop from both our Spanish speaking and English-speaking florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.

You'll assist our member florists with their questions, requests, product purchases, and problems.

Incoming calls may include, but are not limited to the following:

  • Flower Orders
  • Product Orders
  • Directory Orders and Changes
  • Credit Card Product and Equipment Orders
  • Credit Card Equipment Troubleshooting
  • Customer monthly statements
  • Web Hosting
  • Additional duties as needed
Qualifications

  • Must be fluent in Spanish and English
  • High School Diploma or equivalent is required  
  • Strong written and oral communication skills
  • Ability to make decision with little direction
  • Strong attention to detail
  • 1-2 years Customer Service/Call Center experience
  • Basic math skills
  • Ability to speak clearly in a well-modulated voice using good diction
  • Typing 25 WPM/ net minimum
  • Knowledgeable in basic computer skills

Working Conditions:

  • Must be able to work extended hours (overtime as requested) to meet company deadlines
  • Flexibility. Shift requirements may change based on department needs and company programs
  • Holiday time off may be limited due to increased order volume


Additional Information

  • Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
  • Opportunities for development and internal mobility
  • Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
  • Companywide problem solving and continuous improvement training
  • Wonderful Giving (wonderfulgiving.com) - allowing you to donate company money to a cause of your choice
  • Company focus on wellness and health 

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.

Teleflora has been part of The Wonderful Company since 1979. The Wonderful Company is an Equal Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

 

EEO is the law - click here for more information

  • Bilingual Spanish Customer Service Representative

    3 weeks ago

    Oklahoma City, United States The Wonderful Company Full time

    Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We’ve been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we’ve become the world’s largest...

  • Bilingual Spanish Customer Service Representative

    3 weeks ago

    Oklahoma City, United States Teleflora Full time

    Full-time Company Description Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We’ve been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we’ve...

  • Bilingual Spanish Customer Service Representative

    3 weeks ago

    Oklahoma City, United States Teleflora Full time

    Job Description The Bilingual Spanish Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop from both our Spanish speaking and English-speaking florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to...

  • Bilingual Customer Service Representative

    3 days ago

    Oklahoma City, Oklahoma, United States Teleflora Full time

    Job DescriptionThe Bilingual Spanish Customer Service Representative will take customer service-related calls from our member florists, including billing calls and confirming floral orders for their shop from both our Spanish-speaking and English-speaking florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to...

  • Customer Service Representative Bilingual Spanish

    3 weeks ago

    Oklahoma City, United States MAXIMUS Full time

    Description & Requirements Maximus is currently hiring Bilingual Spanish-Speaking Customer Service Representative s to join our team in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing bilingual customer care and enrollment services via telephone, IVR and web based portals. To prepare for...

  • Customer Service Representative-Bilingual

    2 days ago

    Oklahoma City, United States Fuse3 Solutions Full time

    Customer Service Representative-Biligual Fuse3 Solutions is working with a client that is looking to hire multiple Bilingual Customer Service Representatives. This position will provide solutions to customers and answer questions over the phone. Must be able to work in a call center type of environment. Duties of the Customer Service Representative Answer...

  • Bilingual Customer Service Representative

    3 days ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    About the RoleThe Bilingual Customer Service Representative will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Service Representative

    21 hours ago

    Missouri City, Texas, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Staff My Agency. As a Bilingual Spanish speaker, you will play a key role in providing exceptional service to our clients and helping us grow our business through value-based conversations and remarkable customer experiences.Key...

  • Customer Service Representative-Bilingual

    1 day ago

    Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time

    Job Summary:Fuse3 Solutions is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients over the phone.Key Responsibilities:Answer phone calls from current customers and provide solutions to their inquiriesAdvise...

  • Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States ABM Full time

    About ABMABM is a leading provider of facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. We offer a wide range of essential services that improve the spaces where people live, work, learn, and play.Position OverviewWe are seeking a highly motivated and customer-focused Bilingual Front Desk...

  • Customer Service Representative Bilingual

    2 months ago

    Oklahoma City, United States Liberty Dental Full time

    Job DetailsJob Location Oklahoma - Oklahoma Remote Type Fully Remote Position Type Full Time Job Shift Day LIBERTY Dental Plan HiringCustomer Service Representatives BILINGUAL in SPANISH REQUIREDPosition is Only Open to REMOTE in Oklahoma or Surrounding States *Apply and Complete Assessments for IMMEDIATE Consideration*JOB SUMMARY This position expected to...

  • Customer Service Representative

    2 months ago

    Oklahoma City, United States blue sky countertops of oklahoma Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Bilingual - English and Spanish - Must be able to speak and translate both languages.Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, United States Customer Labs Full time

    Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Customer Service Representative, National Accounts at our distribution...

  • Bilingual Customer Service Agent

    2 weeks ago

    Oklahoma City, Oklahoma, United States Greater Lawrence Family Health Center Full time

    Founded in 1980, the Greater Lawrence Family Health Center (GLFHC) is a dedicated non-profit organization with multiple locations, employing over 700 professionals committed to delivering exceptional patient care to the community in the Merrimack Valley. Recognized nationally for excellence in community health services, including family medicine, pediatrics,...

  • Bilingual Customer Service Representative

    1 week ago

    Oklahoma City, United States Addison Group Full time

    The Bilingual Call Center Agent is responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.Pay Rate: $17.00-$19.00/hourKey Responsibilities:Handle inbound and outbound calls...

  • Bilingual Customer Service Representative

    7 days ago

    Oklahoma City, United States Addison Group Full time

    The Bilingual Call Center Agent is responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation. Pay Rate: $17.00-$19.00/hour Key Responsibilities: Handle inbound and outbound...

  • Bilingual Customer Service Representative

    1 week ago

    Oklahoma City, United States Addison Group Full time

    The Bilingual Call Center Agent is responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.Pay Rate: $17.00-$19.00/hourKey Responsibilities:Handle inbound and outbound calls...

  • Customer Service Representative

    3 weeks ago

    Oklahoma City, United States Cbgtxllc Full time

    Description CBG Surveying is seeking a Customer Service Representative for our Garland, TX location. This position will be required to be in-house daily. CBG is one of the oldest and most successful land surveying companies in Dallas & Houston - having been established over 30 years ago. The Customer Service Representative on the Residential side of our...

  • Bilingual French Customer Service Representative

    3 weeks ago

    Oklahoma City, United States The Wonderful Company Full time

    With the Christmas holiday around the corner, Teleflora is busier than ever! We are looking to fill a Bilingual French Customer Service Representative position. We’ve been a part of The Wonderful Company family since 1979, with a nationwide network of florists we’ve become the world’s largest flower delivery service. Teleflora provides innovative...

  • Legal Customer Service Representative

    5 days ago

    Oklahoma City, United States Loves Travel Stops & Country Store Full time

    Req ID: 446008 TVC Pro-Driver is a member of the Loves Family of Companies and is a commercial drivers license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA)...