Installation Manager

13 hours ago

Livonia, Michigan, United States Renewal By Andersen Full time
Job Summary

We are seeking an experienced Installation Manager to lead our installation process in the Detroit area. As a key member of our team, you will be responsible for ensuring the successful installation of our products, providing exceptional customer service, and driving process improvements.

Key Responsibilities
  • Manage the installation process, including technical measurement, warehouse, installation, and service, to ensure homeowner delight, efficiency, and appropriate resource capacity.
  • Implement and execute recruiting strategies to meet workforce requirements.
  • Work closely with Sales and Customer Process functions to ensure resources are aligned with demand fluctuations.
  • Participate in the CORO Safety Committee and ensure compliance with regulatory procedures and requirements.
  • Supervise installation process associates, including performance planning, open communication, and addressing team concerns.
  • Resolve installation process issues with homeowners when front-line leadership needs support.
Requirements
  • Four-year degree or equivalent combination of education and experience.
  • Valid driver's license with acceptable accident and moving violation motor vehicle record.
  • A minimum of 7 years of work experience in the home improvement or closely related field.
  • A minimum of 7 years of direct supervision experience.
  • Strong written and verbal communication skills.
  • Knowledge of applicable building codes and construction techniques.
  • Previous work experience recruiting and managing independent contractors.
  • Ability to work and lead in a team environment.
  • Previous P&L responsibility.
Benefits

We offer a competitive salary, comprehensive health benefits, 401(k) contribution, paid time off, and a robust employee wellbeing program. Our company culture is built on the principles of "Be Orange. Be You," which empowers our team members to approach each day with a bright outlook.

Why Join Us?

As a leader in the home improvement industry, we are committed to innovation, sustainability, and customer satisfaction. Our team members are the driving force behind our success, and we offer opportunities for professional growth and development.

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