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Installation Manager

2 months ago

Livonia, Michigan, United States Renewal By Andersen Full time
Job Summary

We are seeking an experienced Installation Manager to lead our installation process in the Detroit area. As a key member of our team, you will be responsible for ensuring the successful installation of our products, providing exceptional customer service, and driving process improvements.

Key Responsibilities
  • Manage the installation process, including technical measurement, warehouse, installation, and service, to ensure homeowner delight, efficiency, and appropriate resource capacity.
  • Implement and execute recruiting strategies to meet workforce requirements.
  • Work closely with Sales and Customer Process functions to ensure resources are aligned with demand fluctuations.
  • Participate in the CORO Safety Committee and ensure compliance with regulatory procedures and requirements.
  • Supervise installation process associates, including performance planning, open communication, and addressing team concerns.
  • Resolve installation process issues with homeowners when front-line leadership needs support.
Requirements
  • Four-year degree or equivalent combination of education and experience.
  • Valid driver's license with acceptable accident and moving violation motor vehicle record.
  • A minimum of 7 years of work experience in the home improvement or closely related field.
  • A minimum of 7 years of direct supervision experience.
  • Strong written and verbal communication skills.
  • Knowledge of applicable building codes and construction techniques.
  • Previous work experience recruiting and managing independent contractors.
Benefits

We offer a competitive salary, comprehensive health benefits, 401(k) contribution, paid time off, and profit sharing. Our company culture is built on the principles of "Be Orange. Be You," which empowers our employees to be their authentic selves and drive innovation.