Implementation Consultant

2 weeks ago


Boston, Massachusetts, United States Cariina Full time

About the Role

Cariina is at the forefront of transforming school district operations with our cutting-edge software solutions. As we expand our implementation team, we are seeking an individual who is passionate about making a difference in the education sector.

Position Summary

As an Implementation Consultant, you will play a crucial role in our mission by collaborating with school districts across the country to facilitate the integration of our platform. Reporting to the CTO/Co-Founder, this position requires a unique combination of skills and a commitment to enhancing educational outcomes. Your expertise will be vital in ensuring that our software implementations are executed smoothly and efficiently.

Your primary responsibility will be to guide school districts through the entire implementation journey, from initial customization to successful launch. With a focus on expediting the transition to our platform, you will manage multiple client portfolios effectively.

This role is based in our Boston office, and relocation is necessary if you are not currently in the area. Additionally, you should be prepared for significant travel to meet with clients regularly.

Key Responsibilities

  • Conduct comprehensive evaluations of client needs and challenges.
  • Develop customized implementation plans for each district.
  • Engage with essential stakeholders to secure project support.
  • Facilitate training sessions and provide ongoing assistance.
  • Become a subject matter expert to aid in client communications.
  • Influence product enhancements based on client insights.
  • Maintain precise customer records and project documentation.
  • Translate complex information into accessible language.
  • Travel to client districts as necessary.

Qualifications

  • Must be located in Boston or willing to relocate.
  • At least 2 years of experience in customer-facing technical roles.
  • Excellent communication, persuasion, and organizational skills.
  • Detail-oriented with strong empathy and problem-solving capabilities.
  • Ability to quickly learn new platforms and industries.
  • A collaborative team player with the ability to contribute individually.

Benefits

  • Competitive salary range of $80,000 - $110,000.
  • Comprehensive health and wellness benefits.
  • Equity in the company through stock options.
  • Access to essential technology for job success.
  • Flexible vacation and sick leave policies.

Interested in Learning More?

If this opportunity aligns with your skills and aspirations, we encourage you to submit your resume for consideration. We value diversity and are committed to equal opportunity in our hiring practices.



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