![Spring Health](https://media.trabajo.org/img/noimg.jpg)
Trauma Clinical Care Navigator
1 month ago
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
We're currently looking for independently licensed mental health professionals to join the Care Navigation team (LCSW, LMFT, LPC required) to support members seeking support with posttraumatic stress disorder (PTSD) and Complex Trauma. The Trauma Clinical Care Navigator will provide initial assessment, support, referral, and ongoing care coordination for members within Spring Health's innovative Trauma program.
The shift for this position will be Monday-Friday, 9-5pm in PST. This position is limited to clinicians with active licensure in the state of California.
What you'll be doing
- Telephonic screening, brief intervention, and referral of members to a trauma specialty treatment provider.
- Apply active listening, psycho-education, and motivational interviewing skills to understand each member's needs and provide support as they set goals.
- Utilize Judith Herman's phase based trauma treatment model to provide stabilization support to members in their process of engaging in care.
- Utilize Motivational Interviewing to assist members in engaging in care
- Identify an appropriate level of care, facilitate referral, and coordinate care with a Spring Health provider.
- Provide consultation regarding mental health concerns and family/relationship issues, as appropriate to member needs.
- As necessary, provide in-the-moment support and safety planning for members with safety, risks or crisis.
- Utilize written communication skills to interact with members and providers through email.
- Document information, maintain accurate records, perform follow-ups, and track progress within several systems, including an EHR within required timeframes.
- Identify and problem-solve issues that serve as a barrier or disruption to care.
- Interact with multi-disciplinary teams such as care support, provider operations, and benefits/billing to ensure a smooth member experience.
- Participate in staff meetings, case consultations, and trainings.
- Assist with onboarding and mentoring new team members.
- Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
What we expect from you
- Required mental health license: LCSW, LMFT, LPC in the state of California
- Minimum of 2+ years of clinical care experience working with PTSD and Complex Trauma.
- Experience with motivational Interviewing, diagnostic assessment, and triage.
- Knowledge of phased-based trauma treatment model and EBP's for PTSD (e.g. Prolonged Exposure, Cognitive Processing Therapy, EMDR, ART, etc).
- Excellent listening, written and verbal communication skills.
- Acknowledge and embrace diversity and inclusion.
- Experience working with diverse populations.
- Motivated to go above and beyond for members to provide a high-touch experience.
- Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks.
- Able to multi-task and context switch
- KPIs will include: metrics on connection to care, care conversion, clinical outcomes and member satisfaction.
Bonus qualifications
- Trauma specific licensure or certifications
- Bilingual
The target base salary range for this position is $ $42.31 Hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values
Hypergrowth meets impact
What to expect working here:
- You will be held accountable to an exceptionally high bar and impact
- This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
- You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
- You will create processes & products that have never existed before
- You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
- Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
And...
- You get to be surrounded by some of the brightest minds in the field
- You get to learn and grow at an extremely accelerated pace
- You will experience transparency, integrity, & humility from leadership
- You will be empowered to constantly challenge the status quo
- You get the space to experiment & innovate
- You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
- You will become more resourceful and resilient
- You get to be part of a winning team that opens doors in the future
Benefits provided by Spring Health:
Your Total Health:
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
- Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge.
You And Your family:
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Supporting you financially through:
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
Creating a culture you can thrive in:
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done.
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
- Up to $1,000 Professional Development Reimbursement per calendar year.
- $200 per year donation matching to support your favorite causes
Our privacy policy:
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
Our privacy policy:
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
-
Care Navigator
18 hours ago
New York, New York, United States Tembo Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Navigator to join our team at Tembo Health. As a key member of our multidisciplinary team, you will play a critical role in supporting caregivers, families, and seniors with dementia to enhance their quality of life and ensure their safety in the home.ResponsibilitiesAct as the primary...
-
ICU Nurse Educator
6 hours ago
New York, New York, United States Clinical Management Consultants Full timeJob Summary:Clinical Management Consultants is seeking an experienced ICU Nurse Educator to join our team. As a key member of our healthcare team, the ICU Nurse Educator will play a critical role in developing and managing professional development plans for our nursing staff.Key Responsibilities:Develop and implement comprehensive professional development...
-
Physician Surgeon
18 hours ago
New York, New York, United States Physician Empire Full timeJob Opportunity at Physician EmpireJob Title: Physician Surgeon - General - Trauma Care SpecialistJob Summary:We are seeking a highly skilled and experienced Physician Surgeon to join our team at Physician Empire. As a Trauma Care Specialist, you will be responsible for providing high-quality clinical care to patients in our Level III trauma program.Key...
-
General Surgeon
1 week ago
New York, New York, United States Physician Empire Full timePosition Overview:We are seeking a dedicated Trauma and Acute Care Surgeon with a passion for trauma surgery, emergency general surgery, and surgical critical care. This role is based at a prominent Level II, 425-bed regional hospital in Northwest Pennsylvania. Facility Highlights:As a tertiary hub, our facility has seen significant growth in recent years,...
-
General Surgeon
1 week ago
New York, New York, United States Physician Empire Full timePosition Overview:We are seeking a dedicated Trauma and Acute Care Surgeon with a passion for emergency general surgery and surgical critical care. This role is situated within a prominent regional hub hospital in Northwest Pennsylvania, providing a critical service to a diverse patient population. Facility Highlights:This hospital serves as an accredited...
-
General Surgeon
1 week ago
New York, New York, United States Physician Empire Full timePosition Overview:A prominent healthcare facility located in Northwest Pennsylvania is seeking a skilled Trauma and Acute Care Surgeon. This role focuses on trauma surgery, emergency general surgery, and surgical critical care within a well-established Level II, 425-bed regional hospital. Facility Expansion:With the recent growth of our tertiary hub, we are...
-
General Surgeon
3 days ago
New York, New York, United States Physician Empire Full timePosition Overview:We are seeking a skilled Trauma and Acute Care Surgeon with a focus on trauma surgery, emergency general surgery, and surgical critical care. This role is situated within a prominent 425-bed regional hub hospital in Northwest Pennsylvania. Facility Highlights:The hospital has recently expanded its regional presence as a tertiary hub,...
-
Trauma Care Registered Nurse
4 days ago
New York, New York, United States Nursefinders Full timePosition Overview Are you a licensed nurse with expertise in urgent care scenarios? Nursefinders is seeking committed Emergency Room Nurses who can deliver prompt medical attention to individuals experiencing trauma or critical health issues. As an Emergency Room Nurse, your role will be vital in assessing patients, identifying life-threatening conditions,...
-
Nurse Educator
7 hours ago
New York, New York, United States Clinical Management Consultants Full timeJob Summary:Clinical Management Consultants is seeking an experienced ICU Nurse Educator to join our team. As a key member of our Critical Care department, you will be responsible for developing and managing professional development plans for our nursing team.Key Responsibilities:Develop and implement comprehensive professional development plans for nursing...
-
Senior Transitional Care Navigator
3 days ago
New York, New York, United States VNS Health Full timeAbout the RoleAs a Senior Transitional Care Assistant at VNS Health, you will play a vital role in ensuring seamless transitions of care for our clients. You will serve as a navigator, educator, and advocate, empowering clients with the knowledge and tools they need to navigate the healthcare system.Key ResponsibilitiesClient Navigation: Understand and...
-
Trauma Care Professional
10 hours ago
New York, New York, United States Infojini Inc Full timeJob Summary:Infojini Inc is seeking a highly skilled and experienced Emergency Room RN to join our team. As a critical care professional, you will be responsible for providing high-quality patient care in a fast-paced emergency room environment.Key Responsibilities:Provide direct patient care to emergency room patients, including assessment, diagnosis, and...
-
Senior Transitional Care Navigator
3 days ago
New York, New York, United States VNS Health Full timeAbout the RoleAs a Senior Transitional Care Assistant at VNS Health, you will play a vital role in ensuring seamless transitions of care for our clients. You will serve as a navigator, educator, and advocate, empowering clients with the knowledge and tools they need to navigate the healthcare system.Key ResponsibilitiesClient Navigation: Understand and...
-
General Surgeon
1 week ago
New York, New York, United States Physician Empire Full timePosition Overview:We are seeking a skilled Trauma and Acute Care Surgeon to join our esteemed medical team. This role focuses on trauma surgery, emergency general surgery, and surgical critical care within a prominent regional hub hospital. Facility Highlights:Our facility is a Level II, 425-bed hospital, recognized for its commitment to providing...
-
Clinical Case Manager
5 days ago
New York, New York, United States Center for Alternative Full timeJob SummaryWe are seeking a highly skilled Clinical Case Manager to join our team at the Center for Alternative. As a Clinical Case Manager, you will play a critical role in providing direct services to pretrial participants, including intake assessments, case management, and linkages to community resources.Key ResponsibilitiesProvide Community-Based...
-
Trauma Quality Improvement Specialist
1 week ago
New York, New York, United States Kootenai Hospital Full timePosition OverviewThe Trauma Quality Improvement Specialist is responsible for ensuring precise, prompt, and thorough data collection, coding, and entry for all patients who have sustained injuries and meet the criteria set forth by state or national trauma guidelines.Key ResponsibilitiesManage databases, perform data analysis, compile statistics, and...
-
Benefits Navigator
16 hours ago
New York, New York, United States Maven Clinic Full timeAbout the RoleMaven Clinic is seeking a highly skilled and empathetic Member Services Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesMember Engagement: Engage with members through various channels,...
-
New York, New York, United States Northwell Health Full timeNorthwell Health is seeking a full-time academic Acute Care Surgeon BE/BC in Surgical Critical Care/Trauma Surgery to join the faculty at our Southside Hospital campus (in Bayshore, NY). This is an excellent opportunity to work as a Clinician Educator in a high acuity environment with a very supportive and experienced team.The qualified candidate will join a...
-
Clinical Case Manager
3 days ago
New York, New York, United States Center for Alternative Full timeJob SummaryWe are seeking a highly skilled Clinical Case Manager to join our team at the Center for Alternative. The successful candidate will be responsible for providing direct services to a limited caseload of pretrial participants, conducting intake assessments, and participating in team meetings and case conferences.Key ResponsibilitiesProvide...
-
Healthcare Navigator
18 hours ago
New York, New York, United States Callen-Lorde Community Health Center Full timeAbout the RoleWe are seeking a highly motivated and compassionate Patient Navigator to join our dedicated team at Callen-Lorde Community Health Center. As a Patient Navigator, you will play a vital role in supporting the needs of our patients living with HIV.Key ResponsibilitiesAct as a patient advocate, ensuring patients' biopsychosocial needs are...
-
Senior Transitional Care Navigator
3 days ago
New York, New York, United States VNS Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Senior Transitional Care Assistant to join our team at VNS Health. As a key member of our care team, you will play a vital role in ensuring seamless transitions of care for our clients.Key ResponsibilitiesClient Navigation: Work closely with clients to understand their healthcare and functional...