IT Service Desk Assistant

3 weeks ago


Huntington Beach, California, United States AMRO Fabricating Full time
Launch Your Career with Karman Space & Defense

We are seeking a highly motivated and detail-oriented IT Service Desk Intern to join our team at Karman Space & Defense in Huntington Beach. As a key member of our IT department, you will assist our Systems Administrator in troubleshooting software and hardware problems, providing frontline assistance to users, and maintaining a professional attitude.

Key Responsibilities:
  • Assist in troubleshooting software and hardware issues
  • Provide technical support to users via phone, email, or in-person
  • Maintain accurate records of incidents and resolutions
  • Collaborate with the Systems Administrator to resolve complex technical issues
Requirements:
  • Pursuing a degree in Information Technology, Computer Systems, or a related field
  • Previous experience in IT or customer service is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
Benefits:
  • Competitive hourly rate of $22
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Tuition reimbursement
  • Paid holidays
  • Employee referral program

Karman Space & Defense is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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