Help Desk Support Specialist

1 month ago


Huntington Beach, California, United States Adient Aerospace, LLC Full time
Job Title: Help Desk Support

Adient Aerospace, LLC is seeking a skilled Help Desk Support professional to join our team in Huntington Beach, CA.

Job Summary

The Help Desk Support is responsible for providing technical assistance to employees with software, hardware, and network-related issues. This includes diagnosing and resolving problems, providing one-on-one training, and maintaining hardware and software inventory databases.

Key Responsibilities
  • Identify and resolve technical issues for employees using company-owned computers, phones, and software
  • Provide one-on-one support and training to employees
  • Order and deliver hardware and software, and assist with setup and configuration
  • Diagnose and resolve network and local printer problems, PC hardware issues, and email and internet access problems
  • Coordinate repairs and maintenance of PC equipment and peripherals
  • Install and troubleshoot local area network cabling systems and equipment
  • Perform minor desktop and laptop hardware repairs
  • Troubleshoot and assist with conference room technologies and company-issued mobile phones
Requirements
  • High School Diploma or equivalent required; Bachelor's Degree in Information Technology or related field preferred
  • 3-5 years of direct experience in a help desk or technical support role
  • Ability to work extended or irregular hours as needed
  • Authorization to work in the United States
Benefits
  • Competitive hourly rate: $24.00 - $32.00 per hour
  • Generous 401(K) matching and immediate eligibility
  • 3 weeks of paid time off and 12 paid holidays
  • Affordable health care plans for employees and their families
  • On-site gym and free electric car charging stations


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