Help Desk Support Specialist

1 day ago


Huntington Beach, California, United States Adient Aerospace, LLC Full time
Job Title: Help Desk Support

Adient Aerospace, LLC is seeking a skilled Help Desk Support professional to join our team in Huntington Beach, CA. As a Help Desk Support, you will be responsible for providing technical software, hardware, and network problem resolution to all computer users.

Key Responsibilities:
  • Identify, diagnose, and resolve problems for users of company-owned computers, phones, tablets, software, and hardware.
  • Provide one-on-one end-user problem resolution over the phone or in-person.
  • Order, deliver, tag, set up, and assist in the configuration of end-user PC desktop/laptop hardware, software, and peripherals.
  • Diagnose and resolve end-user network or local printer problems, PC hardware problems, email, Internet, VPN, and local-area network access problems.
  • Coordinate timely repair of PC computer equipment and peripherals covered by third-party vendor maintenance warranty or agreements.
  • Help install local area network cabling systems and equipment such as network interface cards, hubs, and switches.
  • Perform minor desktop/laptop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.
  • Troubleshoot and assist users with all conference room technologies.
  • Set up and perform minor troubleshooting on company-issued mobile phones.
Requirements:
  • High School Diploma or GED equivalent is required.
  • Bachelor's Degree in Information Technology or a related field is preferred.
  • 3-5 years of direct experience.
  • Position may be filled with both entry-level and experienced candidates.
Benefits:
  • Generous 401(K) matching with immediate eligibility and vesting.
  • 3 weeks of Paid Time Off.
  • 12 paid holidays.
  • Affordable health care plans for yourself and your family.
  • On-site gym.
  • Free electric car charging stations.
  • Potential for growth within the organization.
  • Supportive workplace environment with a team-oriented culture.
Language Skills:
  • Ability to communicate clearly and effectively in English, both verbally and in writing.
Hourly Rate Transparency:

$32.00 per hour.



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