Front Desk Operations Manager

5 days ago


Huntington Beach, California, United States Fairfield Inn & Suites Full time
About the Job

We are seeking a highly skilled Front Desk Supervisor to join our team at Fairfield Inn & Suites - Huntington. As a key member of our front desk team, you will be responsible for overseeing daily operations and ensuring exceptional customer service for our guests.

Key Responsibilities
  • Supervise and train front desk personnel, including scheduling, onboarding, and performance assessments
  • Ensure the front desk runs smoothly and efficiently, handling tasks such as check-ins/outs, room allocations, and responding to guest queries
  • Address guest complaints and requests promptly and professionally
  • Oversee room availability, reservations, cancellations, and modifications
  • Maintain accurate records of guest transactions and room inventory
  • Collaborate with other departments to enhance the guest experience and resolve any issues
  • Assist with financial management and budgeting
  • Stay informed about hotel services, promotions, and local attractions to provide guests with accurate information
  • Enforce adherence to hotel policies and procedures
  • Ensure compliance with health and safety standards
Requirements
  • Prior experience in hospitality or a customer service leadership role
  • Excellent communication and people skills
  • Effective problem-solving and decision-making capabilities
  • Ability to work independently and collaboratively in a team setting
  • Proficiency in Microsoft Office and hotel management software
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Ability to stand for extended periods and lift up to 30 lbs
  • Authorized to work in the United States
What We Offer

This full-time position offers a competitive hourly wage and a comprehensive benefits package, including health and life insurance, travel discounts, and vacation time.



  • Avila Beach, California, United States Martin Resorts Full time

    {"Job Title": "Front Desk Manager", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Martin Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing day-to-day operations, and ensuring a seamless experience for our...


  • Solana Beach, California, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesStaff Management: Supervise and coordinate the activities of front desk staff,...


  • Huntington Beach, California, United States Manpower Group Inc. Full time

    Front Desk Receptionist Job DescriptionWe are seeking an experienced Front Desk Receptionist to join our team at Manpower Group Inc. in Huntington. As a Front Desk Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support.Key Responsibilities:Answer and direct phone calls...


  • Avila Beach, California, United States Martin Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Martin Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing day-to-day operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Provide exceptional...


  • Avila Beach, California, United States Martin Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Martin Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing day-to-day operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Provide exceptional...


  • Huntington Beach, California, United States Manpower Group Inc. Full time

    Front Desk Receptionist Job DescriptionWe are seeking an experienced and skilled Front Desk Receptionist to join our team at Manpower Group Inc.Key Responsibilities:Answer and direct phone calls in a professional and courteous mannerGreet clients and visitors in a friendly and welcoming wayPerform administrative tasks, including data entry and filingAssist...


  • Huntington Beach, California, United States Manpower Group Inc. Full time

    Front Desk Receptionist Job DescriptionWe are seeking an experienced and skilled Front Desk Receptionist to join our team at Manpower Group Inc.Key Responsibilities:Answer and direct phone calls in a professional and courteous mannerGreet clients and visitors in a friendly and welcoming wayPerform administrative tasks, including data entry and filingAssist...


  • Manhattan Beach, California, United States Pacifica Hotels Full time

    Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to oversee the smooth and efficient day-to-day front desk operations of our hotel. As a key member of our team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay.Key Responsibilities:Provide...


  • Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and providing exceptional customer service.**Key...


  • Redondo Beach, California, United States Career Group Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Temp Receptionist. As a key member of our front desk team, you will be responsible for managing front desk operations, greeting guests, scheduling appointments, and handling phone and email communications.Key Responsibilities:Coordinate front desk activities...

  • Front Desk Associate

    2 weeks ago


    Newport Beach, California, United States DKN HOTEL GROUP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at DKN HOTEL GROUP. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Services: Greet and welcome guests, respond...


  • Newport Beach, California, United States Rose International Full time

    Job SummaryWe are seeking a highly organized and customer-focused professional to join our team at Rose International as a Receptionist. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and coordinating with our team to ensure seamless operations.Key...


  • Huntington Beach, California, United States Kalologie IP LLC Full time

    About Kalologie MedspaKalologie Medspa is a premier provider of medical aesthetic treatments, combining the latest in medical aesthetic treatments, rejuvenating skin care, and results-oriented body treatments to help clients look and feel their best.Job SummaryWe are seeking a highly energetic and results-oriented Front Desk Associate to join our team at the...


  • Laguna Beach, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionAt JC Resorts, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Surf & Sand Resort in Laguna Beach, CA.Key Responsibilities:Assist the Director of Guest Services and Guest Services Manager in overseeing the staff and operations of the Front Desk and Guest Services.Ensure efficient...

  • Front Desk Supervisor

    2 weeks ago


    Laguna Beach, California, United States JC Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a key member of our Guest Services team, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service and a memorable experience.Key ResponsibilitiesAssist the Director of Guest...


  • Long Beach, California, United States Interventional Pain Doctors Full time

    Company OverviewAt Interventional Pain Doctors, our mission is to provide compassionate and expert care to individuals suffering from various types of pain.Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Staff to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front...


  • Huntington Beach, California, United States King's Seafood Full time

    {"title": "Front Desk Host/Hostess", "subtitle": "Welcome to King's Seafood", "content": "We are seeking a skilled and friendly Front Desk Host/Hostess to join our team at King's Seafood. As a Front Desk Host/Hostess, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key...

  • Front Desk Supervisor

    2 weeks ago


    Laguna Beach, California, United States JC Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a key member of our Guest Services department, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesAssist the Director of Guest Services and Guest...


  • Redondo Beach, California, United States Career Group Full time

    Temp Receptionist OpportunityAbout the Role:We are seeking a highly organized and proactive Temp Receptionist to manage front desk operations, greet guests, schedule appointments, and handle phone and email communications. The ideal candidate will be able to maintain a welcoming and well-stocked reception area, while also assisting with various ad hoc tasks...


  • Laguna Beach, California, United States Surf & Sand Resort Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Surf & Sand Resort. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesAttend to arriving and departing guests, checking them into...