Sales Coordinator

5 days ago

Cypress, California, United States ASSA ABLOY Full time
About the Role

We are seeking a highly skilled and motivated Sales Assistant / Project Coordinator to join our team at HID Global Corporation. As a key member of our sales team, you will play a pivotal role in supporting the Business Development Director and driving sales growth.

Key Responsibilities
  • Participate in calls with the Business Development Director, assisting in organizing meetings, preparing agendas, documenting minutes, and tracking action items to ensure follow-through and accountability.
  • Support the Business Development Director in daily operational tasks, including processing sample orders and resolving discrepancies related to product configuration errors, as well as managing data entry and administration duties.
  • Assist in preparing and maintaining accurate sales reports, forecasts, and other documentation to monitor performance against targets and guide strategic decision-making.
  • Help develop and maintain comprehensive project documentation, including timelines and status updates.
  • Actively monitor project progress, identifying potential roadblocks and recommending proactive solutions to mitigate risks and keep projects on track.
  • Promote clear communication within project teams, ensuring all members know project requirements, deadlines, and any changes.
  • Enhance collaboration with other departments, such as customer service, sales engineering, product management, and technical support, to ensure smooth operations and high customer satisfaction.
  • Relationship Building: Cultivate and nurture relationships with existing and potential clients. Develop a deep understanding of client needs and preferences to tailor solutions accordingly.
  • Client Retention: Work on strategies to enhance customer satisfaction and maintain long-term relationships. Address client feedback and concerns in a timely and effective manner.
  • Reporting and Analysis: Prepare regular reports on business development activities, including lead generation, conversion rates, and sales performance. Analyze data to refine strategies for improved results.
  • Continuous Learning: Stay informed about industry trends, market dynamics, and competitors. Continuously upgrade product knowledge and sales techniques to adapt to evolving business landscapes.
  • Documentation: Maintain accurate records of client interactions, sales activities, and other relevant information. Ensure proper documentation for tracking and analysis.
Requirements
  • A bachelor's degree in business administration, marketing, sales, or a related field is often preferred.
  • Minimum 4+ years relevant work experience.
  • Preferred 2+ years' experience in the security industry.
  • Prior experience in a sales support, project coordination, or an administrative role is highly desirable.
  • Familiarity with the industry or sector in which the company operates. Knowledge of market trends, competitors, and relevant business factors.
  • Proficient negotiation skills to close deals on favorable terms for both the client and the company.
  • Effective organizational skills to manage multiple tasks and priorities. Time management skills to meet deadlines and achieve goals.
  • Outstanding organizational and multitasking skills, with the ability to manage multiple projects effectively.
  • Excellent verbal and written communication skills, with a strong emphasis on customer service excellence.
  • Proficiency in Microsoft Office Suite and experience with Salesforce CRM.
  • Detail-oriented with a proactive problem-solving approach.
  • Ability to work independently as well as collaboratively in a team-oriented environment.
  • A positive attitude and a strong eagerness to learn and grow within a sales-focused role.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you will have access to:

  • Comprehensive training and development programs.
  • A competitive salary and benefits package.
  • A collaborative and inclusive work environment.
  • Opportunities for career advancement and professional growth.
Why Join Us?

At HID Global Corporation, we are committed to empowering people to build their careers around their aspirations and ambitions. We value diversity, inclusion, and collaboration, and we are dedicated to creating a workplace that is welcoming and supportive of all employees. If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.

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