Front Desk Coordinator
3 weeks ago
LA Health Solutions is seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team at our Uptown clinic. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and efficient experience.
Key Responsibilities:- Patient and Visitor Interaction: Greet patients and visitors warmly, offering assistance as needed, and utilize phone and paging systems to facilitate communication among staff.
- Financial Transactions: Explain financial obligations to patients or responsible parties, collecting co-pays and balances as required.
- Scheduling and Documentation: Prepare physicians' schedules and charts days in advance, communicate daily scheduling changes to clinical staff, and register and update patients' personal information.
- Appointment Management: Enhance patient satisfaction, optimize provider time, and ensure efficient treatment room utilization by scheduling appointments in person or over the phone.
- Record Management: Ensure the availability of treatment information by filing and retrieving patient records.
- Administrative Duties: Maintain patient accounts by obtaining, recording, and updating personal and financial information, adhere to policies and procedures, and report any necessary changes.
- Customer Service: Utilize customer service principles and techniques to interact with patients calmly and pleasantly.
- High school diploma or equivalent; some college preferred.
- Two or more years of experience in customer service or reception, preferably in a healthcare environment.
- Health, Vision, and Dental Insurance after 60 DAYS.
- Continued Education Programs.
- Paid Time Off and Holiday Paid Time Off.
- Retirement Plans.
LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
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New Orleans, Louisiana, United States LA Health Solutions Full timeFront Desk CoordinatorLA Health Solutions is seeking a highly skilled and professional Front Desk Coordinator to join our team at our Uptown clinic. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a positive and efficient experience for our patients and visitors.Key...
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