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Guest Services Coordinator

2 months ago

Seattle, Washington, United States Alder & Ash Full time
Exciting Opportunity for a Guest Services Coordinator at Alder & Ash Restaurant and Lounge

Join the team at Alder & Ash, a lively dining establishment and lounge situated in a bustling urban area. We are on the lookout for a Guest Services Coordinator who will be instrumental in delivering an outstanding experience for our patrons.

About Us:

Alder & Ash stands as a distinguished culinary destination, presenting New American fare and artisanal cocktails that highlight the finest ingredients from the Pacific Northwest.

Key Responsibilities:
  • Greet guests warmly and manage booking systems effectively
  • Organize seating plans and enhance table turnover
  • Deliver exceptional service and assist guests with inquiries
  • Work closely with the serving team to ensure a flawless dining experience
  • Keep the entrance area tidy and welcoming
  • Process payment transactions accurately and oversee takeout orders
  • Address guest feedback with professionalism and respect
Requirements:
  • At least 1 year of experience in a similar role within the hospitality industry
  • Availability on weekends and holidays during peak hours
  • Familiarity with reservation platforms, especially OpenTable
  • Strong attention to detail and excellent interpersonal skills
  • Ability to excel in a fast-paced environment while providing top-notch service
Benefits:
  • Access to medical, dental, vision, and life insurance
  • Participation in additional benefit programs and a 401(k) plan with employer matching
  • Overtime compensation, Paid Sick & Safe Time, and Paid Family Medical Leave

Alder & Ash is dedicated to fostering a diverse and inclusive workplace. We value all employees and applicants without regard to race, religion, gender, or disability. Become a part of our vibrant culinary team at Alder & Ash.