Technical Support Specialist I
2 weeks ago
Job Overview:
We are seeking a dedicated individual to join our team at Tech Providers Inc. as a Technical Support Specialist I. This role is essential in providing top-notch support to our clients.
Key Responsibilities:
- Deliver exceptional customer service while assisting users with desktop and desk-side support.
- Demonstrate proficiency in various operating systems and the Microsoft Office suite, along with other software applications.
- Utilize extensive troubleshooting skills to resolve software application issues effectively.
- Access and utilize a comprehensive knowledge base for our proprietary software applications.
- Administer and manage Active Directory as part of user support services.
Qualifications:
We are looking for candidates with 2-3 years of relevant experience in desktop support, showcasing a strong commitment to customer satisfaction and technical expertise.
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