Technical Support Specialist I

2 weeks ago


Gary, Indiana, United States Tech Providers Inc. Full time
Position: Technical Support Specialist I

Job Overview:
We are seeking a dedicated individual to join our team at Tech Providers Inc. as a Technical Support Specialist I. This role is essential in providing top-notch support to our clients.

Key Responsibilities:
  • Deliver exceptional customer service while assisting users with desktop and desk-side support.
  • Demonstrate proficiency in various operating systems and the Microsoft Office suite, along with other software applications.
  • Utilize extensive troubleshooting skills to resolve software application issues effectively.
  • Access and utilize a comprehensive knowledge base for our proprietary software applications.
  • Administer and manage Active Directory as part of user support services.

Qualifications:
We are looking for candidates with 2-3 years of relevant experience in desktop support, showcasing a strong commitment to customer satisfaction and technical expertise.

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