Customer Service Representative

4 weeks ago


San Jose, California, United States Afya Llc Full time
Job Summary

We are seeking a skilled Delivery Driver/ Store Associate to support our retail store in the silicon valley. This role requires excellent customer service skills, prompt delivery to customers, and general warehouse/store duties. Our comprehensive training and development programs will help you grow in your current role and desired career path. If you enjoy working in a fast-paced, fun, creative environment and helping customers, this position is for you. You will be part of a team that brings passion and pride to work every day.

Duties and Responsibilities
  • Load cargo vehicles accurately and safely for customer deliveries.
  • Stock pick-ups from distributors and follow traffic laws and safety procedures.
  • Process, package, and ship orders accurately.
  • Organize stocks and maintain inventory.
  • Inspect products for defects and damages.
  • Examine ingoing and outgoing shipments.
  • Organize store space.
  • Provide assistance at counter if needed.
  • Receive, unload, and place incoming inventory items on shelves and warehouse.
  • Check, verify, and fill customer invoices.
  • Abide by all company safety and hygiene regulations.
  • Contribute ideas on ways to improve or optimize store procedures.
  • Keep store clean and organized daily.
  • Demonstrate exceptional customer service skills.
  • Delivers orders to meet customer requirements while complying with Buhaya Care Company's driving agreement.
  • Prepares orders as required to meet daily delivery requirements including staging orders and keeping accurate logs.
  • Handles payment transactions, cash, and charge verifications following company protocols.
Qualifications
  • Valid driver's license, safe driving record, and the ability to operate a variety of vehicles including vans and flatbed trucks.
  • Be able to pass a drug test.
  • Successful completion of the company driver's safety and defensive driving courses as required.
  • English language skills, including a level of reading comprehension, and written and oral language conventions ordinarily attained by receiving a high school diploma or equivalent.
  • 1 year experience of delivering products to customers preferred.
Highlights
  • Full Time (40 hours a week).
  • Valid Driver's License & Acceptable Driving Record (Required).
  • Car Insurance (Required).
  • 21 years or older.
  • Authorized to work in the United States.
  • Consent to Background Check.
  • Successfully pass a pre-employment drug test.
  • Be able to operate and navigate a company delivery vehicle.
  • Be able to lift at least 50 pounds during shift.
  • Demonstrate strong communication skills.
  • Adaptable & Flexible.


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