Customer Service Representative

1 month ago


San Jose, California, United States Allstate Insurance Agency - Eumarkjah Sanford Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Allstate Insurance Agency - Eumarkjah Sanford. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Assist customers with inquiries, concerns, and product/service information
  • Provide accurate and timely resolution to customer issues or complaints
  • Maintain customer records by updating account information
  • Collaborate with other departments to ensure customer satisfaction
Requirements:
  • Previous experience in insurance sales preferred
  • Strong communication skills, both verbal and written
  • Excellent phone etiquette and active listening skills
  • Ability to analyze customer needs and provide appropriate solutions
  • Proficiency in data entry and computer skills
Benefits:
  • Competitive salary based on experience
  • Comprehensive training program provided
  • Health insurance benefits package available for full-time employees

At Allstate Insurance Agency - Eumarkjah Sanford, we value our employees and provide opportunities for personal and professional development. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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