Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Allstate Insurance Agency - Eumarkjah Sanford. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:- Handle inbound and outbound customer calls in a professional and courteous manner
- Assist customers with inquiries, concerns, and product/service information
- Provide accurate and timely resolution to customer issues or complaints
- Maintain customer records by updating account information
- Collaborate with other departments to ensure customer satisfaction
- Previous experience in insurance sales preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in data entry and computer skills
- Competitive salary based on experience
- Comprehensive training program provided
- Health insurance benefits package available for full-time employees
At Allstate Insurance Agency - Eumarkjah Sanford, we value our employees and provide opportunities for personal and professional development. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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