Customer Service Representative

4 weeks ago


West Chester, Pennsylvania, United States Signature HVAC LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Dispatcher to join our team at Signature Plumbing, Heating & Air Conditioning. As a Dispatcher, you will play a critical role in ensuring the smooth operation of our field service team.

Key Responsibilities
  • Effective communication and customer service skills to interact with customers and field technicians
  • Positive attitude and strong work ethic to maintain a high level of productivity and accuracy
  • Detail-oriented with the ability to multi-task and prioritize tasks to meet deadlines
  • Strong computer skills, especially with Excel, to manage and analyze data
Benefits
  • Competitive hourly rate of $20.00
  • 8 hour shift schedule
  • Full-time position with opportunities for career advancement
  • Generous employee discounts on company services
  • Continuous coaching and growth opportunities
Requirements
  • 2 years of experience in home service dispatching
  • 1 year of experience with Service Titan
  • Ability to pass a drug screen and background check
  • Strong communication and customer service skills
Work Environment

Our team is dedicated to providing exceptional service to our customers, and we are looking for a Dispatcher who shares our commitment to excellence. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.



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