Helpdesk Coordinator Equipment Logistics
1 day ago
Entertainment Technology Partners, LLC is a leading provider of live event, broadcast, and entertainment technology services. We are seeking a highly skilled Helpdesk Coordinator Equipment Logistics to join our team.
Job Summary:The Helpdesk Coordinator Equipment Logistics will provide support to internal clients throughout the lifecycle of live events across all ETP brands. This role will assist in determining cost-effective solutions while maximizing the utilization of company assets and locating/securing rentals with third-party vendors.
Key Responsibilities:- Monitor daily support traffic and collaborate with team members to provide cost-effective solutions based on the request and urgency.
- Create equipment transfers, purchase orders, and support orders using the company's inventory tracking system to outline equipment movement and generate warehouse tasks.
- Provide support and solutions to internal clients based on equipment-related needs for show emergencies and equipment shortages.
- Generate inquiries, negotiate pricing, and secure cross-rentals from third-party vendors as needed/required.
- Resolve purchase order and invoice discrepancies related to cross-rentals.
- Assist in forecasting high-demand inventory to identify shortages and collaborate with Technical Services Team and Account Executives to determine actionable strategies.
- Ensure data integrity by maintaining vendor database.
- Backfill EQL team members as needed.
- 1-2 years' experience in the live event industry.
- Experience in project coordination.
- Excellent attention to detail and time management skills.
We are looking for passionate individuals who are inspired to go the extra mile while cultivating professional relationships with colleagues and clients. If you are eager to work with cutting-edge technology and enjoy a fast-paced work environment, we encourage you to apply.
ETP is a Tobacco-Free and Drug-Free Organization and an Equal Opportunity Employer. ETP participates in E-Verify. ETP complies with all applicable leave laws, including FMLA. For more information on FMLA, please visit https://www.dol.gov/agencies/whd/fmla.
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Orlando, Florida, United States LMG Full timeJob Title: Helpdesk Coordinator, Equipment LogisticsEntertainment Technology Partners, LLC is a leading provider of live event, broadcast, and entertainment technology services. We are seeking a highly skilled Helpdesk Coordinator, Equipment Logistics to join our team.This role will provide support to internal clients throughout the lifecycle of live events...
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