Client Support Specialist

2 weeks ago

Everett, Washington, United States Compass Career Solutions Full time
Job Overview

Company Overview:
Compass Career Solutions is dedicated to delivering tailored services that enhance the lives of individuals and families. Our Housing division focuses on offering case management and life skills training for those experiencing homelessness.

Position Location: Everett, WA

Compensation: $22.10 per hour
Full Range Scale: Up to $23.95 per hour

Work Schedule: Monday to Friday during daytime hours, with occasional evening and weekend flexibility required.

Benefits:

  • Comprehensive Medical, Vision, and Dental Insurance for full-time employees
  • Supplemental Insurance Options
  • Flexible Spending and Health Savings Accounts for full-time employees
  • Pet Insurance Coverage
  • Life Insurance Plans
  • 401(k) Plan with a 3% employer match, subject to eligibility
  • Accrued Paid Time Off for employees working 40 hours within a two-week period
  • PTO Donation Program
  • Opportunities for Professional Growth and Development
  • Employee Referral Incentives
  • Scheduled Pay Increases
  • Employee Assistance Program
  • Mileage Reimbursement
  • Discounts with National Brands such as T-Mobile, Verizon, and Dell
  • Pay Active - Access to 50% of earned wages before payday
  • Dedicated Training Department with Paid Training Sessions
Key Responsibilities:
  • Conduct client assessments and interviews to evaluate eligibility for services.
  • Create and maintain action plans, case notes, and relevant documentation for client files.
  • Facilitate ongoing life skills training to promote client independence and enhance quality of life.
  • Implement targeted interventions for clients facing eviction risks.
  • Connect clients with medical, mental health, and other supportive services, establishing a network of community resources.
  • Assist clients with applications and re-evaluations for SSI, SSDI, Medicaid, Medicare, SNAP, and other necessary services.
  • Occasionally visit clients in their homes for support.
  • Coordinate with property management for wellness checks as needed.
  • Monitor and report client outcomes, providing updates as required.
  • Participate actively in scheduled internal and external meetings.
  • Travel within the area and provide transportation to clients when necessary.
  • Represent Compass at professional gatherings, community events, and engage with community members.
  • Utilize assigned technology, including laptops and software, as directed.
Qualifications:
  • High school diploma or GED required; Bachelor's degree in social services preferred.
  • Minimum of 2 years of experience in the social services sector.
  • At least one year of relevant experience working with individuals in crisis, particularly in housing and social services.
  • Valid driver's license, insurance, and personal vehicle required.
  • Ability to perform CPR and First Aid as necessary.
  • Physical capability to lift up to 50 lbs.

Compass Career Solutions is committed to diversity and inclusion, recognizing that these values strengthen our organization. We strive to foster an inclusive culture that supports both our employees and the individuals we serve. Compass is an equal opportunity employer.

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