Business Director
4 weeks ago
This leadership position is responsible for providing strategic direction and oversight to ensure the successful design and implementation of business metrics and analytics that drive growth and profitability.
The ideal candidate will lead a team of business analysts and subject matter experts to collaborate with stakeholders, provide consultative advice, and deliver actionable insights that inform business decisions.
Key Responsibilities- Maintain knowledge of current and emerging trends and developments, assessing their impact and collaborating with management to incorporate new insights into current and future solutions.
- Direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
- Proactively identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department.
- Provide subject matter expertise to team members and internal/external stakeholders on complex assignments/projects.
- Responsible for leading the business insights and reporting team for Workplace Solutions account management organization, utilizing data to develop actionable insights that drive strategic and operational business decisions.
- Manage internal/external customer reporting needs, including stewardships and performance guarantees tracking.
- Build strong relationships across the organization to understand priorities, needs, and provide strategic recommendations.
- Advises senior management and stakeholders on design issues, capabilities, and/or system limitations; develops and recommends remediation plans.
- Directs the creation of dashboards & scorecards utilizing existing and newly developed metrics and performance monitoring to provide management with quantifiable gauges of business results, customer experience, renewals, and strategic initiatives.
- Partner with teams in the development, implementation, and evolution of metrics & analytics to support changing business needs & objectives, achieve desired results, and establish new forward-looking metrics.
- Collaborates across the data and IT organization to advocate business needs, strategic direction, and help set development priorities.
- Acts as a subject matter expert providing support for requirements and UAT testing for the development of new data assets and analytic tools.
- Ensures team champions analytics and educates the business to drive adoption and usage of data analytics to further business insights.
- Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- 7+ Years of experience in the insurance industry, preferably group, including business analysis and development of metrics that drive business decisions
Lincoln Financial Group is a leading provider of financial services, helping people to plan, protect, and retire with confidence. With a commitment to creating a diverse and inclusive environment, we are proud to be an equal opportunity employer.
We offer a range of benefits, including competitive pay, comprehensive health insurance, retirement savings plans, and opportunities for professional growth and development.
Join our team and be part of a company that values your unique perspectives, insights, and contributions.
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