Customer Service Representative and Sales Specialist

5 days ago


Greensboro, North Carolina, United States Jimmy Britt Chevrolet Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative and Sales Specialist at Jimmy Britt Chevrolet. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, ensuring their needs are met and exceeded.
  • Sales: Utilize your sales skills to meet and exceed sales targets, while maintaining a customer-centric approach.
  • Lead Management: Effectively manage and respond to incoming leads, ensuring timely follow-up and conversion.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, enabling you to provide expert advice to customers.
  • Team Collaboration: Work closely with our sales and service teams to achieve common goals and objectives.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple leads.
  • Customer Focus: A customer-centric approach, with a passion for delivering exceptional customer experiences.
  • Technical Skills: Proficiency in CRM software and other relevant tools.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure, with opportunities for growth and advancement.
  • Training and Development: Ongoing training and development opportunities, to ensure you have the skills and knowledge needed to succeed in your role.
  • Collaborative Environment: A dynamic and supportive team environment, with a focus on collaboration and mutual respect.


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