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Customer Service Associate

2 months ago


Greensboro, North Carolina, United States Almost Home Boarding and Grooming Full time
Job Overview

Are you enthusiastic about delivering outstanding service to pet owners? Do you excel in a lively and fast-paced environment? If this resonates with you, Almost Home Boarding and Grooming is seeking a dedicated part-time Customer Service Associate/Pet Care Specialist to become a vital part of our team. Prepare to engage in a rewarding experience where you will interact with beloved pets and play an essential role in ensuring a delightful experience for both pets and their owners.

This position offers a competitive hourly wage of $10 along with comprehensive benefits including complimentary pet boarding, grooming discounts, performance bonuses, merit-based salary increases, charitable donation opportunities, and gift cards. This part-time role features a flexible schedule of 4-5 days per week, allowing you to maintain a healthy work-life balance. We appreciate our team members' contributions to the well-being of our furry guests and strive to foster a fulfilling and enjoyable workplace.

ABOUT US

Almost Home Boarding & Grooming is recognized as Greensboro's leading pet boarding and grooming establishment. We pride ourselves on delivering unparalleled service and the same level of care and comfort that our clients provide to their pets at home. Our operations are grounded in our core values of diligence, enjoyment, positivity, teamwork, effective communication, kindness, cleanliness, and the pursuit of excellence.

Our workplace is exceptionally supportive and conducive to personal and professional growth. We select our team members based on their enjoyable personalities, and we are confident you will find our staff delightful. Additionally, we provide generous compensation, benefits, and perks.

JOIN OUR TEAM AS A CUSTOMER SERVICE ASSOCIATE/PET CARE SPECIALIST

As a Customer Service Associate/Pet Care Specialist at Almost Home Boarding and Grooming, you will be instrumental in delivering exceptional service to our clients and their cherished pets. Your responsibilities will include managing phone inquiries, assisting customers with their questions, and ensuring a seamless check-in and check-out process for pets. You will verify that all pets have current vaccinations prior to their appointments, maintaining a safe and healthy environment. With your strong communication and organizational abilities, you will handle multiple tasks efficiently, providing pet owners with the necessary information and support. By fostering a welcoming and friendly atmosphere, you will enhance the overall experience for our customers and their furry companions, solidifying Almost Home Boarding and Grooming as the preferred choice for outstanding pet care.

Qualifications:

  • High School Diploma or GED.
  • A minimum of 6 months of experience in a customer service role.

Are you ready to embark on a fulfilling journey with our pet-loving team? We invite you to apply through our straightforward application process and take the first step toward a rewarding career as a Customer Service Associate/Pet Care Specialist. Unleash your passion for pets and become part of a dynamic and enriching work environment.