Restaurant Operations Coordinator
6 days ago
Job Summary
The Shift Manager is a key member of the MJG Enterprises team, responsible for ensuring seamless restaurant operations during assigned shifts. This role requires strong leadership and communication skills, with a focus on delivering exceptional Guest experiences.
Key Responsibilities
- Restaurant Operations
- Oversee restaurant operations, including labor management, inventory control, and Guest satisfaction.
- Ensure compliance with company standards, government regulations, and food safety guidelines.
- Team Leadership
- Direct, train, and motivate Team Members to achieve high levels of performance and Guest satisfaction.
- Provide clear and concise production direction to Team Members.
- Guest Experience
- Motivate Team Members to exceed Guest expectations with food and friendly service in clean surroundings.
- Work with the team to act on Guest feedback and resolve complaints in a timely, friendly, and professional manner.
- Administrative Tasks
- Complete checklists and procedures for cash reporting, inventory control, and scheduling during shift.
- May perform essential functions and duties listed in the restaurant Team Member job description.
Requirements
- Must be at least eighteen (18) years of age.
- High school diploma or GED.
- Completion of all MJG Enterprises certification programs.
- English language preferred.
- Willingness to travel preferred.
- Prompt and regular attendance on assigned shifts.
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