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General Manager
2 months ago
**Job Summary**
We are seeking a highly motivated and experienced General Manager to lead our Baskin-Robbins restaurant team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.
**Key Responsibilities:**
- Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals
- Develop and implement effective operational strategies to improve efficiency and reduce costs
- Monitor and maintain high standards of food quality, safety, and presentation
- Manage inventory, labor costs, and cash handling to ensure profitability
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner
- Stay up-to-date with company policies, procedures, and initiatives
**Requirements:**
- 2+ years of experience in a restaurant management role
- Proven track record of success in leading high-performing teams and driving sales growth
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- High school diploma or equivalent required; degree in hospitality or business administration preferred
**What We Offer:**
- Competitive salary and bonus structure
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Meal discounts and other perks