Construction Defect Claims Leadership Position

1 day ago


Mechanicsburg, Pennsylvania, United States Gallagher Full time
About the Role

We are seeking a highly skilled Construction Defect Claims Supervisor to lead our liability claims team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for supervising a team of claims professionals, promoting best practices, and driving talent development.

Key Responsibilities
  • Supervise and lead a team of claims professionals to ensure high-quality and efficient service delivery.
  • Promote best practices and guide the team to handle claims in accordance with our company's standards.
  • Drive talent development by hiring, training, and coaching adjusters to enhance their performance and skills.
  • Manage workloads and define team goals to ensure optimal efficiency and productivity.
  • Utilize technology to enhance the team's efficiency and overall quality of service.
  • Communicate effectively with clients, carriers, and brokers in a professional and proactive manner.
  • Prioritize and develop multiple competing priorities, identify coaching opportunities, and position team members for successful development.
Requirements
  • Claims background in Construction Defect.
  • Prior leadership experience of at least 5 years.
  • Jurisdictional experience in Countrywide.
About You
  • High School Diploma.
  • Minimum of 10 years related claims experience.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of all team member-related functions.
Desired Qualifications
  • Bachelor's Degree.
Compensation and Benefits

We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including medical, dental, and vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, digital mental health services, flexible work hours, training programs, and more.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that our diverse perspectives and experiences are essential to our success and are committed to fostering a culture of respect, empathy, and understanding.



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