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Construction Defect Claims Supervisor

2 months ago


Mechanicsburg, Pennsylvania, United States Gallagher Full time

About the Role

We are seeking a highly skilled and experienced Claims Leadership professional to join our team at Gallagher. As a Construction Defect Claims Supervisor, you will be responsible for leading and guiding a team of claims professionals in handling a variety of complex construction defect claims.

Key Responsibilities

  • Supervise and lead a team of claims professionals to deliver high-quality and efficient service to clients.
  • Promote best practices and guide the team to handle claims in accordance with Gallagher's standards.
  • Drive talent development and take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
  • Manage workloads and define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
  • Utilize technology to enhance team efficiency and overall quality of service.
  • Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
  • Prioritize and develop team members, identifying coaching opportunities and positioning them for successful development.

Requirements

  • Claims background in construction defect claims.
  • Prior leadership experience of at least 5 years.
  • Jurisdictional experience in countrywide claims handling.

About You

  • High school diploma or equivalent.
  • Minimum of 10 years related claims experience.
  • Appropriately licensed and/or certified in all states in which claims are being handled.
  • Knowledge of all team member-related functions.

Desired Qualifications

  • Bachelor's degree in a related field.

Benefits

  • Competitive salary.
  • Great teams and exciting career opportunities.
  • Wide range of benefits, including medical, dental, and vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

About Gallagher

Gallagher is a leading provider of insurance and risk management solutions. We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.