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Optical Performance Specialist

2 months ago


Pembroke Pines, Florida, United States EssilorLuxottica Full time
Role Summary

We are seeking a highly skilled and motivated Optician to join our team at EssilorLuxottica. As an Optician, you will play a critical role in delivering exceptional customer experiences and driving business growth through our optical products and services.

Key Responsibilities
  • Create a personalized experience for customers, ensuring their needs are met and exceeded.
  • Demonstrate in-depth knowledge of our optical products, accurately describing features and benefits to customers.
  • Collaborate with Store Management to identify opportunities for growth and expansion of our Rx business.
  • Foster a culture of learning, empowering team members to become experts in our optical products and services.
  • Build relationships with the local community to attract new customers and drive business growth.
  • Anticipate and resolve customer issues, ensuring satisfaction and exceeding expectations.
  • Perform tasks accurately and efficiently, utilizing technology to troubleshoot issues and maintain high-quality standards.
  • Support daily retail operations, adhering to policies and procedures, and partnering with management as needed.
  • Maintain a high level of store appearance, assisting the team in maintaining visual objectives, housekeeping standards, and floor and fixture changes.
Requirements
  • Current State Optician License
  • High School Graduate or Equivalent
  • Knowledge of current optical theory and practices
  • 1+ years of retail sales experience
  • Availability to work a flexible schedule, including nights, weekends, and holidays
  • Strong communication skills, including relationship building
  • Ability to be on your feet most of the day or moving on the sales floor or stock room
  • Ability to maneuver merchandise and lift up to 40 lbs.
Preferred Qualifications
  • Optical dispensing experience
What We Offer

EssilorLuxottica offers a competitive compensation package, including employee pay, bonus, and commission plans, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive culture that values diversity, equity, and inclusion.