Guest Services Representative
1 week ago
Position: Front Desk Agent
Type: Full-time
Experience: 1-2 years in hospitality, preferably with Marriott properties and Light Speed
Education: GED or High School Diploma
We are looking for a dedicated and enthusiastic Front Desk Agent to be part of our team at NOUN Hotel. The successful candidate will possess 1-2 years of relevant experience, ideally within Marriott properties and familiarity with Light Speed. In this role, you will play a crucial part in ensuring our guests have a memorable and pleasant experience.
Key Responsibilities:
- Welcome guests and assist with the check-in process
- Manage incoming calls and address guest inquiries
- Resolve guest complaints and issues promptly
- Handle payment transactions and maintain accurate financial records
- Offer suggestions for local attractions and dining options
- Keep the front desk area tidy and organized
Qualifications:
- 1-2 years of experience in hospitality, particularly with Marriott properties and Light Speed
- GED or High School Diploma
- Strong communication and customer service abilities
- Capability to multitask in a dynamic environment
- Attention to detail and strong organizational skills
- Willingness to work flexible hours, including weekends and holidays
If you are passionate about providing excellent service and thrive in a team-oriented environment, we encourage you to consider this opportunity at NOUN Hotel.
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