Current jobs related to Guest Services Coordinator - Norman, Oklahoma - Aramark

  • Guest Services Representative

    1 month ago

    Norman, Oklahoma, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyEnsure accurate and timely processing of...

  • Guest Service Ambassador

    2 weeks ago

    Norman, Oklahoma, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone calls in a friendly and welcoming mannerProviding exceptional service by taking and...

  • Guest Services Representative

    1 month ago

    Norman, Oklahoma, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyEnsure logging and delivery of packages,...

  • Front Desk Supervisor

    1 week ago

    Norman, Oklahoma, United States NOUN Hotel Full time

    Job DescriptionNOUN Hotel is seeking a skilled Front Desk Supervisor to provide exceptional guest service and lead our front desk team.Key Responsibilities:Greet guests and visitors in a friendly and professional manner.Assist guests with check-in, room assignments, and other requests.Supervise and train front desk staff to ensure excellent customer...

  • Accommodations Coordinator I

    2 months ago

    Norman, Oklahoma, United States Aramark Full time

    Job Overview We are seeking a dedicated individual to manage accommodation operations effectively. This role involves ensuring a seamless experience for guests while maintaining high standards of service. Key Responsibilities - Oversee daily accommodation activities to ensure guest satisfaction. - Coordinate with various departments to fulfill guest requests...

  • To Go Specialist

    1 week ago

    Norman, Oklahoma, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional takeout experiences to our guests. This includes offering personalized service, suggesting food and drink options, and ensuring accurate orders are fulfilled. You will also be responsible for assembling prepared food and drink orders, and walking orders to guests for...

  • Medical Office Coordinator

    4 days ago

    Norman, Oklahoma, United States Peak Behavioral Health Full time

    Job DescriptionPeak Behavioral Health is seeking a highly skilled Medical Office Coordinator to join our team. As a key member of our multidisciplinary clinic, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.The ideal candidate will have 2+ years of experience as a receptionist, with a...

  • Accommodations Coordinator I

    2 months ago

    Norman, Oklahoma, United States Aramark Full time

    Job Overview We are seeking a dedicated individual to manage accommodations and ensure a seamless experience for our guests. Key Responsibilities - Oversee the booking and allocation of accommodations.- Provide exceptional customer service to guests and address their needs promptly.- Collaborate with various departments to enhance guest satisfaction.-...

  • Client Services Coordinator

    4 weeks ago

    Norman, Oklahoma, United States Kerr Team @ Your Home Sold Guaranteed Realty Full time

    Job SummaryWe are seeking a highly skilled Client Services Coordinator to join our team at Kerr Team @ Your Home Sold Guaranteed Realty. As a key member of our team, you will play a vital role in ensuring our clients receive exceptional service and support throughout their real estate journey.Key ResponsibilitiesProvide daily follow-up with agents to gather...

  • Accommodations Coordinator I

    2 months ago

    Norman, Oklahoma, United States Aramark Full time

    Job Overview We are seeking a dedicated individual to join our team as an Accommodations Operator I. This role is essential in ensuring that our guests receive exceptional service and support during their stay. Key Responsibilities - Manage and process accommodation requests efficiently.- Provide assistance to guests with inquiries and special needs.-...

  • Senior Food Services Coordinator

    3 days ago

    Norman, Oklahoma, United States University of Oklahoma Full time

    Job SummaryThe University of Oklahoma is seeking a highly skilled and experienced professional to fill the role of Senior Food Services Coordinator. This position will be responsible for overseeing the daily operations of the food services department, ensuring the highest level of quality and customer satisfaction.Key ResponsibilitiesManage and supervise a...

  • Customer Service Representative

    2 months ago

    Norman, Oklahoma, United States Courtyard Norman Full time

    Job SummaryCourtyard Norman is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceImmediately greet guests and...

  • Customer Service Representative

    1 week ago

    Norman, Oklahoma, United States Hideaway Pizza Full time

    Job OverviewAt Hideaway Pizza, we're passionate about delivering exceptional experiences for our guests. As a Support Team Member, you'll play a vital role in creating a warm and inviting atmosphere, ensuring every guest feels valued and cared for.Key ResponsibilitiesEmbody the Hideaway Way, delivering exceptional service and exceeding guest...

  • Case Manager I/II

    3 days ago

    Norman, Oklahoma, United States Oklahoma Human Services Full time

    Job Summary:This position provides services to individuals with intellectual and/or developmental disabilities living in their own homes or community living alternatives. The Case Manager I/II will obtain in-depth social histories, develop and assure community and/or agency resources to meet the consumer's needs, and serve as QIDP and provide monthly...

  • Customer Service Representative

    4 days ago

    Norman, Oklahoma, United States Wingstop Restaurants Full time

    Key Responsibilities:Act as the face and voice of Wingstop to all guests who walk into the restaurant.Provide guests with authentic, positive, and genuine experiences.Interact with guests by greeting them, answering the phone, taking and delivering orders.What We Offer:A fast-paced and dynamic work environment.The opportunity to develop your customer service...

  • Customer Service Representative

    3 days ago

    Norman, Oklahoma, United States Traditions Hospitality Group Full time

    Job Summary:We are seeking a skilled and friendly Host to join our team at Traditions Hospitality Group. As a Host, you will be the first point of contact for our guests, providing a warm welcome and ensuring a smooth dining experience.Key Responsibilities:Greet guests warmly upon arrival and seat them in a timely manner, taking into account server sections...

  • Customer Service Representative

    2 weeks ago

    Norman, Oklahoma, United States Integrated Power Services Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our Norman team at Integrated Power Services. As a key member of our service center, you will be responsible for providing exceptional customer service, managing contracts, and addressing various production, delivery, quality, and scheduling concerns for both the service center and...

  • Player Services Representative

    2 weeks ago

    Norman, Oklahoma, United States The Chickasaw Nation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Player Services Representative to join our team at Riverwind Casino. As a key member of our Player Services team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and promoting a culture of excellence within our organization.Key...

  • Customer Service Representative

    1 week ago

    Norman, Oklahoma, United States Integrated Power Services Full time

    Job DescriptionIntegrated Power Services (IPS) is seeking a skilled Customer Service Representative to join our team in Norman. As a key member of our service center, you will be responsible for providing exceptional customer service, managing contracts, and addressing various production, delivery, quality, and scheduling concerns for both the service center...

  • Adult Protective Services Specialist

    2 weeks ago

    Norman, Oklahoma, United States Oklahoma Human Services Full time

    Job OpportunityThis position plays a vital role in safeguarding vulnerable Oklahoma adults. As an Adult Protective Services Specialist, you will be responsible for receiving and investigating allegations of abuse, neglect, and exploitation.Key Responsibilities:Conduct thorough investigations to determine the capacity and provide voluntary or involuntary...

Guest Services Coordinator

2 months ago

Norman, Oklahoma, United States Aramark Full time

Job Overview

Under the guidance of the Guest Service Manager, the Guest Services Coordinator is tasked with overseeing the operations within the Guest Services Department. This role ensures that both staff and guests have a favorable experience at the facility.

Key Responsibilities

• Supervise Guest Services Support Staff to maintain round-the-clock service.

• Manage registration processes and transportation arrangements for all guests.

• Train Front Desk and Concierge staff using established training programs in collaboration with Aramark and conference center partners.

• Oversee the daily operations of the front desk and concierge to guarantee exceptional service in the following areas:

• Check-in and check-out procedures.

• Ensure the effective implementation of the Lobby Ambassador Program.

• Provide guests with orientation regarding the local area and the facility.

• Maintain high standards in telephone service and PBX operations.

• Manage guest mail, messages, and special deliveries.

• Coordinate transportation reservations for guests.

• Achieve proficiency in the property management system.

• Understand the night audit function.

• Assist guests with various needs, ensuring timely follow-up on any concerns.

• Maintain a limited inventory of sundries and restock as needed.

• Issue and monitor safe deposit boxes.

• Open and close support staff cashier banks.

• Develop and implement training programs to ensure staff are knowledgeable about their roles, safety protocols, and Aramark policies.

• Responsible for the procurement, storage, and inventory management of supplies necessary for daily operations.

• Collaborate closely with all departments to ensure a seamless guest experience.

• Establish and adhere to all emergency procedures.

• Perform any additional duties as assigned by the Guest Services Manager.

At Aramark, we are committed to fostering an environment where employees can develop new skills and contribute positively to our mission. Job responsibilities may evolve or new tasks may be assigned as needed.

Qualifications

• A positive attitude, strong work ethic, and dedication to delivering exceptional service to clients, guests, and colleagues are essential.

• Proficiency in personal computer usage is required.

• Experience in various aspects of guest services is preferred.

• Ability to lead, motivate, and communicate effectively with team members.

• Strong organizational skills are necessary.

• Ideally, two years of experience in hospitality services or a similar role involving guest services or concierge supervision.

• Must possess the ability to read, write, and communicate clearly in English.

This position may involve physical demands such as lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.

About Aramark

Our Mission

At Aramark, we are dedicated to serving our partners, communities, and the planet. We believe in equal employment opportunities and strive to create an inclusive environment for all employees.

We proudly serve millions of guests daily through our food and facilities services across multiple countries. Our focus is on helping you reach your full potential, whether you are seeking a new challenge, a sense of belonging, or a great workplace.