Front Office Assistant

6 days ago


Philadelphia, Pennsylvania, United States Crossroads Treatment Centers Full time
About Crossroads Treatment Centers

We are an equal opportunity employer committed to creating an inclusive environment for all employees and patients. Our mission is to provide exceptional care and support to individuals struggling with addiction.

Job Summary

We are seeking a highly motivated and compassionate Front Office Assistant to join our team. As a Patient Ambassador, you will play a critical role in providing excellent customer service, ensuring a smooth patient experience, and supporting our clinical staff.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and staff
  • Check in patients, receive payments, and assist with daily operations
  • Maintain accurate and up-to-date financial records and reports
  • Coordinate with medical and clinical staff to ensure seamless patient care
  • Provide clerical and logistical support to the team
  • Oversee patient accounts and financial responsibilities
Requirements
  • High School Diploma or GED required
  • Customer service experience in a fast-paced environment preferred
  • Experience in healthcare, addiction medicine, or office administration preferred
  • Lived addiction experience is a plus
What We Offer
  • Competitive hourly rate
  • Excellent training and development opportunities
  • Mileage reimbursement for travel to clinic locations
  • Opportunity to make a daily impact on patients' lives
  • Community events and activities to promote belonging and education


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