Front Office Liaison

3 days ago


Philadelphia, Pennsylvania, United States Fresh Form Draft Full time
About the Role

We're seeking a highly skilled and enthusiastic Front Office Representative to join our team at Fresh Form Draft. As the first point of contact for our company, you will play a vital role in providing exceptional customer service to our clients and visitors.

Key Responsibilities
  • Deliver a warm and welcoming experience to our guests, ensuring a positive impression of our company.
  • Manage incoming and outgoing mail, packages, and phone calls with efficiency and professionalism.
  • Maintain a tidy and organized front office area, reflecting the high standards of our firm.
  • Assist with administrative tasks such as data entry, filing, and scheduling appointments with precision and attention to detail.
  • Collaborate with other departments to ensure seamless operations and customer satisfaction.
Requirements
  • Previous experience in a customer-facing role is preferred, but not required.
  • Excellent communication skills, both verbal and written, are essential for success in this position.
  • Strong organizational and multitasking abilities will enable you to handle multiple tasks simultaneously.
  • Proficiency in MS Office (Word, Excel, Outlook) is necessary for administrative tasks.
  • Ability to handle sensitive information with confidentiality is crucial for maintaining trust with our clients.
What We Offer
  • A dynamic and creative work environment that fosters growth and innovation.
  • A competitive compensation package, including dental insurance and an employee assistance program.
  • A flexible schedule that allows for work-life balance.
  • Free parking for your convenience.

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