Mental Health Crisis Response Specialist

23 hours ago


West Orange, New Jersey, United States Mental Health Association Full time
Job Summary

We are seeking a highly skilled and compassionate Peer Support Specialist to join our team at the Mental Health Association. As a key member of our 988 Mobile Crisis Outreach Response Team, you will play a vital role in providing crisis intervention services to individuals experiencing mental health or substance use disorders.

Key Responsibilities
  • Provide Crisis Intervention Services: Respond to adults in non-life-threatening situations who have contacted the 988 Suicide and Crisis Lifeline, providing evidence-based crisis services and support beyond the resolution of the immediate crisis.
  • De-escalation and Intervention: Utilize Motivational Interviewing to engage individuals in crisis and provide non-clinical support, de-escalating crisis situations when necessary and safe.
  • Transportation and Follow-up: Provide transportation to crisis stabilization and receiving centers, certified community behavioral health clinics, or hospital emergency departments for appropriate care and treatment, and follow up with community members in need of connections to social services.
  • Record Keeping and Reporting: Maintain accurate records and reports in accordance with program requirements, ensuring compliance with funding sources and accreditation agencies.
Requirements
  • Qualifications: Two years of continuous recovery experience based on personal experience with a mental illness or substance use disorder, and at least one year of field experience working with community individuals.
  • Certifications: Certified by at least one of the following credentialing entities: Addiction Professional Certification Board, Mental Health Association in New Jersey, NSSDAC, or Certified Wellness Coach.
  • Skills: Ability to provide effective crisis response and de-escalation, knowledge of Essex County resources, and ability to collaborate effectively with community providers and 988 managing entity.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including fully paid medical coverage and a generous 401(k) match.
  • Opportunities for Growth: Opportunities for professional growth and development, including training in de-escalation, mental health crisis, substance use crisis, and suicide training.
  • Diverse and Inclusive Work Environment: A diverse and inclusive work environment that values and respects the contributions of all employees.

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