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Client Support Specialist

2 months ago

West Orange, New Jersey, United States Mental Health Association Full time
Position Overview

Role Summary
The Client Support Specialist plays a crucial role in providing outreach and assistance to individuals facing mental health challenges. This position requires a commitment to enhancing the well-being of clients through effective case management and support services.

Qualifications
A Bachelor's degree in social work, psychology, counseling, or a related discipline is required. Candidates should have at least one year of relevant experience following their degree. A valid driver's license is necessary for this role.

Key Responsibilities

  • Deliver community-based outreach services to individuals diagnosed with mental health disorders.
  • Conduct case management tasks, including connecting clients with mental health and other essential services, coordinating care, and aiding clients in formulating personalized service plans.
  • Provide services in clients' homes or other suitable locations, and actively participate in team and community provider meetings.
  • Maintain electronic clinical records as mandated by funding sources and accreditation standards.
  • Achieve expected productivity levels for direct service delivery to clients.

Reporting Structure
This position reports to the Program Director or Program Coordinator within the Integrated Case Management Services.

Benefits
We offer comprehensive medical coverage for eligible employees, a generous 401(k) matching program, and ample paid holidays, vacation, personal, and sick leave.

The Mental Health Association is an equal opportunity/affirmative action employer dedicated to fostering a diverse and inclusive workforce. We are committed to ensuring equal employment opportunities without discrimination or harassment based on various protected characteristics.

For more information on employee rights under the FMLA, please refer to the relevant resources.