Direct Market Manager

6 days ago


Paterson, New Jersey, United States ThinkTank Full time
Direct Market Manager

ThinkTank Telecom, LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in New Jersey - Paterson. As a key member of our team, you will be responsible for driving sales performance, managing inventory, and leading a team of enrollment specialists.

Key Responsibilities:
  • Sales and Marketing Mastery: Develop and execute effective sales and marketing strategies to enroll new Lifeline and ACP customers, exceeding sales targets.
  • Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
  • Strategic Location Scouting: Identify and secure optimal Partner locations within New Jersey - Paterson to maximize service outreach and customer accessibility.
  • Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
  • Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Leadership: Cultivate a collaborative and high-performing team environment.
  • Operational Coordination: Manage all logistical components of the enrollment process effectively.
Requirements:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.

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