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Patient Service Coordinator
2 months ago
We are seeking a highly skilled Patient Service Coordinator to join our team in the Neonatal Intensive Care Unit (NICU) at the University of Chicago Medicine. As a key member of our team, you will provide exceptional customer service and clerical support to coordinate and facilitate patient care within the unit.
Key Responsibilities
- Coordinate perioperative services appointments and provide high-volume customer service to patients, families, physicians, and other healthcare team members.
- Interact with patients, their families, and healthcare team members to identify and address their needs.
- Utilize strong organizational and communication skills to maintain accurate records and ensure seamless patient care.
- Collaborate with the Administrative Manager and Supervisor to develop and implement effective patient care strategies.
Requirements
- High School diploma or equivalent required.
- At least one year of general office experience, preferably in a medical/clinical setting.
- Excellent written and verbal communication, organizational, and customer service skills.
- Ability to multitask effectively, use discretion, and maintain patient confidentiality.
- Proficiency in MS Office Suite and ability to learn and utilize applicable software.
Preferred Qualifications
- Associate Business courses preferred.
- Medical terminology preferred.
Why Work with Us
The University of Chicago Medicine is a world-renowned academic medical center that provides superior healthcare with compassion. We are committed to advancing medical innovation, serving the health needs of the community, and moving our collective knowledge forward. If you are passionate about delivering exceptional patient care and working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
As a member of our team, you will have the opportunity to work with a talented group of healthcare professionals who share a commitment to excellence and patient-centered care. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
UChicago Medicine is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
Please note that a pre-employment physical, drug screening, and background check are required for all employees prior to hire.
