Patient Service Coordinator
3 weeks ago
Job Summary
RUSH Physical Therapy is seeking a skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.
Key Responsibilities
- Greet patients, register new patients, and provide information about their visit
- Schedule appointments in person or over the phone
- Communicate with insurance companies, attorneys, and other parties
- Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Requirements
- Pursuing a degree in a health profession
- 1 year of front desk experience or insurance verification experience
Physical Requirements
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
About RUSH Physical Therapy
RUSH Physical Therapy is committed to providing exceptional patient care and is an equal-opportunity employer. We value diversity and inclusion in our workplace and are dedicated to creating a positive and supportive environment for our employees.
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