Patient Service Coordinator, Emergency Department

5 hours ago


Chicago, Illinois, United States The University of Chicago Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team in the Emergency Department at The University of Chicago Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our patient care units, providing exceptional support to patients, families, and healthcare teams.

Key Responsibilities
  • Facilitate patient admissions, ensuring timely and efficient processing of patient information.
  • Provide exceptional customer service, responding to patient inquiries and requests in a prompt and courteous manner.
  • Coordinate patient transportation to outside agencies, ensuring safe and timely transfers.
  • Maintain accurate and up-to-date patient records, ensuring compliance with hospital policies and procedures.
  • Assist with the orientation of new staff members, providing training and support as needed.
  • Perform various administrative tasks, including data entry, filing, and record-keeping.
Requirements
  • High school diploma or equivalent required.
  • At least one year of general office experience, preferably in a medical or clinical setting.
  • Excellent written and verbal communication skills, with the ability to interact effectively with patients, families, and healthcare teams.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Proficiency in MS Office Suite, with the ability to learn and utilize applicable software.
Why Join Us

The University of Chicago Medicine is a world-renowned academic healthcare system, dedicated to providing exceptional patient care, advancing medical innovation, and serving the health needs of our community. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals, committed to delivering high-quality care and making a meaningful difference in the lives of our patients.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual, with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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