Patient Service Coordinator, Emergency Department
2 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team in the Emergency Department at The University of Chicago Medicine. As a Patient Service Coordinator, you will play a critical role in ensuring the smooth operation of our patient care units, providing exceptional support to patients, families, and healthcare teams.
Key Responsibilities:
- Facilitate patient admissions, ensuring timely and efficient processing of patient information.
- Provide exceptional customer service, responding to patient inquiries and requests in a prompt and courteous manner.
- Coordinate patient transportation to outside agencies, ensuring safe and timely transfers.
- Maintain accurate and up-to-date patient records, ensuring compliance with hospital policies and procedures.
- Assist with the orientation of new staff members, providing training and support as needed.
- Perform other duties as assigned, including running errands and providing administrative support to the care team.
Requirements:
- High School diploma or equivalent required.
- At least one year of general office experience, preferably in a medical or clinical setting.
- Excellent written and verbal communication skills, with the ability to interact with patients, families, and healthcare teams in a professional and compassionate manner.
- Ability to multitask effectively, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
- Proficiency in MS Office Suite, with the ability to learn and utilize applicable software.
Why Join Us:
The University of Chicago Medicine is a world-renowned academic healthcare system, dedicated to providing exceptional patient care, advancing medical innovation, and serving the health needs of our community. As a member of our team, you will have the opportunity to work with a talented and diverse group of healthcare professionals, contribute to our pursuit of excellence, and make a meaningful difference in the lives of our patients and families.
Equal Opportunity Employer:
The University of Chicago Medicine is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.
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