IT Support Specialist

2 weeks ago


Milford, Connecticut, United States RightClick Full time

**About RightClick**

We are a trusted supplier of durable materials, consistently meeting our customers' fabrication and installation needs. As a leading provider in the region, we are committed to delivering exceptional service and support to our internal team members.

**Job Summary**

We are seeking an IT Support Engineer to join our team. The successful candidate will be responsible for providing technical assistance and support to our internal team members, ensuring smooth operations and minimizing downtime.

**Key Responsibilities**

  • **Technical Support**: Provide technical assistance and support to end-users for hardware, software, and network-related issues.
  • **Issue Resolution**: Resolve Level 1 & 2 support requests in a timely manner to minimize downtime and ensure smooth operations.
  • **Hardware and Software Configuration**: Configure, maintain, and troubleshoot desktops, laptops, printers, and other peripherals.
  • **Office 365 Applications**: Troubleshoot Office 365 applications, including Outlook, Word, Excel, and SharePoint.

**Requirements**

  • **Education**: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • **Experience**: Experience in a similar IT support role, with a focus on troubleshooting hardware, software, and network issues.
  • **Skills**: Knowledge of Office 365 applications and administration.

**Equal Opportunity Employer**

RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.



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