Cash Handling and Customer Support Specialist

2 weeks ago


Milford, Connecticut, United States Boscov's Full time

Position: Cash Handling and Customer Support Specialist

Join our team at Boscov's, a well-established chain of department stores dedicated to meeting the diverse needs of our customers. With nearly a century of experience, we pride ourselves on offering exceptional value and a wide range of quality products both in-store and online. We are currently seeking a Cash Handling and Customer Support Specialist to enhance our retail operations.

Key Responsibilities

The Cash Handling responsibilities include:

  • Reconciling cash receipts accurately.
  • Counting and managing the safe.
  • Conducting audits to ensure compliance.
  • Completing daily paperwork efficiently while following company policies.
  • Providing assistance with register repairs and inquiries.

The Customer Support responsibilities entail:

  • Delivering outstanding customer service by addressing requests and resolving issues promptly.
  • Processing transactions and paperwork accurately, adhering to company standards.
  • Making store announcements through the public address system.
  • Managing layaway services, including record maintenance and payment processing.
  • Gift wrapping purchases according to company guidelines.

Qualifications

Ideal candidates will demonstrate the ability to engage effectively with colleagues and customers to provide superior service. Additional qualifications include:

  • Basic math skills.
  • Prior experience in cash handling.
  • Preferred background in retail or banking.
  • Proficiency in operating an adding machine.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to learn and navigate computer systems, POS registers, and related technology.
  • Flexibility to work varied shifts, including evenings and weekends.

Benefits

At Boscov's, we value our team members and offer a competitive compensation and benefits package. As part of our retail operations team, you will enjoy:

  • Competitive starting salary.
  • Weekly pay schedule.
  • Comprehensive benefits, including medical and dental coverage.
  • Paid vacation and personal days.
  • Generous employee discounts.
  • Opportunities for career advancement.
  • And much more

Become a part of a team where people love to shop

Equal Opportunity Employer



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