Cash Handling and Customer Support Specialist
2 weeks ago
Position: Cash Handling and Customer Support Specialist
Join our team at Boscov's, a well-established chain of department stores dedicated to meeting the diverse needs of our customers. With nearly a century of experience, we pride ourselves on offering exceptional value and a wide range of quality products both in-store and online. We are currently seeking a Cash Handling and Customer Support Specialist to enhance our retail operations.
Key Responsibilities
The Cash Handling responsibilities include:
- Reconciling cash receipts accurately.
- Counting and managing the safe.
- Conducting audits to ensure compliance.
- Completing daily paperwork efficiently while following company policies.
- Providing assistance with register repairs and inquiries.
The Customer Support responsibilities entail:
- Delivering outstanding customer service by addressing requests and resolving issues promptly.
- Processing transactions and paperwork accurately, adhering to company standards.
- Making store announcements through the public address system.
- Managing layaway services, including record maintenance and payment processing.
- Gift wrapping purchases according to company guidelines.
Qualifications
Ideal candidates will demonstrate the ability to engage effectively with colleagues and customers to provide superior service. Additional qualifications include:
- Basic math skills.
- Prior experience in cash handling.
- Preferred background in retail or banking.
- Proficiency in operating an adding machine.
- Strong written, verbal, and interpersonal communication skills.
- Ability to learn and navigate computer systems, POS registers, and related technology.
- Flexibility to work varied shifts, including evenings and weekends.
Benefits
At Boscov's, we value our team members and offer a competitive compensation and benefits package. As part of our retail operations team, you will enjoy:
- Competitive starting salary.
- Weekly pay schedule.
- Comprehensive benefits, including medical and dental coverage.
- Paid vacation and personal days.
- Generous employee discounts.
- Opportunities for career advancement.
- And much more
Become a part of a team where people love to shop
Equal Opportunity Employer
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