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Patient Support Specialist

2 months ago

Billings, Montana, United States Billings Clinic Full time
About the Role

As a Patient Support Specialist at Billings Clinic, you will play a vital role in connecting patients with community resources to ensure seamless care transitions. This position requires strong communication and problem-solving skills to identify gaps in patient care and provide opportunities for improvement.

Key Responsibilities
  • Collaborate with the care management team, primary care services, pharmacy, and other Billings Clinic departments to meet the physical, psychosocial, educational, and spiritual needs of patients and families.
  • Schedule follow-up appointments and connect patients with community resources to ensure continuity of care.
  • Work independently with minimal supervision to identify and address patient care gaps.
What We Offer

Billings Clinic provides a comprehensive and competitive benefits package to all full-time employees, including medical, dental, vision, 403(b) retirement plan with employer matching, defined contribution pension plan, paid time off, employee wellness program, and more.